Dealership Business Development Center Internet Manager

Lexus Monterey Peninsula • Seaside, CA

6d

About The Position

The Business Development Representative receives, processes, and coordinates incoming sales inquiries, showroom floor requests, service requests, and internet queries. The role involves answering inbound calls and greeting visitors in a friendly, helpful manner to support customer service and sales generation. The representative works closely with the Sales and Service departments to meet customers’ needs and may provide additional duties as required.

Requirements

• High school diploma or GED.
• Previous experience in a similar position, such as administrative, clerical, call center, or customer service work.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time-management skills.
• Strong computer and internet skills, including Microsoft Office.

Nice To Haves

• Working knowledge of the automotive industry.
• Experience with Reynolds and Reynolds.

Responsibilities

• Manage incoming sales and service appointment inquiries by phone or internet, including scheduling and confirming appointments and following up on missed appointments.
• Coordinate questions and issues with the appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special-order parts.
• Follow up with phone and internet sales leads.
• Manage required paperwork and records and prepare documentation when needed.
• Provide administrative assistance as needed.

Benefits

• Competitive pay based on experience.
• Medical benefits.
• Paid vacation.
• Holidays.
• Opportunity for advancement.
• Direct deposit.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED