Business Development Representative (BDR) - Chicago, IL
About The Position
Waitwhile is hiring a Business Development Representative to help eliminate waiting and improve customer journeys through its queue management and appointment scheduling platform. The role drives outbound prospecting to engage decision-makers, book qualified meetings, and build pipeline for Account Executives. The representative will help shape Waitwhile’s outbound approach, manage prospecting tools and workflows, and collaborate with Sales, Marketing, and RevOps to improve targeting, messaging, and handoffs. The position is based in Allegion’s River North office in Chicago, Illinois, with a hybrid work model. Candidates must be legally authorized to work in the United States; the company does not intend to sponsor employment visas for this position.
Requirements
- High school diploma required.
- Strong self-starter mentality and ability to work independently and take initiative.
- Comfort operating in an environment where processes and systems are not fully built.
- Strong written and verbal communication skills.
- Resilience, curiosity, and willingness to test, learn, and improve quickly.
- Organized and detail-oriented, with solid follow-through.
- A builder mindset and interest in helping create processes, not just execute them.
- Legally authorized to be employed in the United States; employment visa sponsorship is not intended.
Nice To Haves
- Bachelor’s degree.
- 1–2+ years of experience in B2B SaaS sales, business development, or outbound prospecting.
- Founding, early-stage, or startup experience.
- Familiarity with HubSpot, Amplemarket, Trellus, or similar prospecting tools.
- Experience prospecting into mid-market or enterprise accounts.
- Experience selling to operations, customer experience, retail, healthcare, travel, or other service-heavy industries.
- Experience helping shape messaging, cadences, or outbound processes in a prior role.
Responsibilities
- Prospect into target accounts through cold calls, emails, LinkedIn, and other outbound channels.
- Identify and research key decision-makers within target accounts.
- Book qualified meetings for Account Executives and help build pipeline.
- Personalize outreach where appropriate while maintaining strong activity levels.
- Partner with sales leadership to refine targeting, messaging, and outreach strategy.
- Contribute feedback and ideas about what is working and what needs improvement.
- Help establish best practices for outbound prospecting at Waitwhile.
- Bring a builder mentality to process, experimentation, and day-to-day execution.
- Maintain clean and accurate data in HubSpot.
- Use prospecting tools to prioritize accounts and execute outreach effectively.
- Stay organized across activity, follow-up, and pipeline creation.
- Improve efficiency and output through strong workflow habits.
- Share prospect feedback with Sales, Marketing, and RevOps to improve messaging and targeting.
- Partner with Account Executives to support strong handoffs and opportunity alignment.
- Surface market insights and objections from frontline conversations.
Benefits
- Health, dental, and vision insurance coverage.
- Unlimited paid time off.
- 401(k) plan with a 6% company match and no vesting period.
- Health Savings Accounts.
- Flexible Spending Accounts for healthcare and/or dependent daycare expenses.
- Company-paid short-term and long-term disability coverage.
- Term life insurance, with an option to purchase supplemental coverage.
- Tuition reimbursement.
- Voluntary wellness program with the opportunity to earn up to $2,000 in rewards.
- Employee discounts through Perks at Work.
- Community involvement and opportunities to give back.
- CliftonStrengths assessment and coaching opportunities.
- Professional development investment and opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
