Business Development Representative (BDC) – Automotive Sales

Bowser Automotive • Pleasant Hills, PA

3d

About The Position

Bowser Automotive is hiring a Business Development Representative (BDC) to connect customers interested in purchasing vehicles with the dealership’s Sales Team and help turn vehicle inquiries into appointments. The role involves communicating with customers across phone, text, email, and online messaging; learning the dealership’s products, processes, and follow-up strategies through training; and contributing to dealership sales and department performance goals. No automotive experience is required. Compensation includes base hourly pay plus a commission opportunity, with potential for career development and advancement within Bowser Automotive.

Requirements

• Outgoing and comfortable speaking with customers.
• Confident communicating by phone, text, and email.
• Motivated by goals and earning potential.
• Comfortable making outbound calls and following up consistently.
• Good listening skills and ability to identify customer needs.
• Organized and able to manage multiple customer interactions.
• Comfortable using a computer and learning CRM software.
• Professional, dependable, and positive.
• Willingness to learn and grow within the automotive industry.
• Ability to sit and work at a computer for extended periods.
• Ability to lift up to 20 pounds as needed.

Nice To Haves

• Previous experience in sales, customer service, call centers, hospitality, retail, or automotive is helpful but not required.

Responsibilities

• Respond to customers interested in purchasing a vehicle.
• Communicate with customers by phone, text, email, and online messaging.
• Make outbound calls to follow up with potential customers and previous inquiries.
• Build relationships with customers and identify their vehicle needs.
• Answer basic questions about vehicles, inventory, and the purchasing process.
• Schedule appointments with members of the Sales Team.
• Follow up with customers who have not yet scheduled an appointment.
• Maintain accurate customer information and follow-up activities in the CRM system.
• Work toward appointment-setting and department performance goals.
• Provide a professional and positive customer experience throughout the process.
• Follow Bowser Automotive policies, procedures, and safety guidelines.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Supplemental short-term disability
• Paid time off
• Training and career development
• Opportunities for advancement within Bowser Automotive
• Base hourly pay plus commission opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed