Business Development Representative BDC

East Tennessee Chrysler Dodge Jeep Ram • Crossville, TN

12h

About The Position

Victory Automotive Group is seeking a self-motivated Business Development Representative to support customer service and sales generation. The representative receives, processes, and coordinates incoming sales inquiries, showroom requests, service requests, and internet queries. The role works closely with the Sales and Service departments to meet customers’ needs and provide a friendly, helpful, and professional experience. Additional duties may be required, and the listed responsibilities are not exhaustive.

Requirements

• Previous experience in a similar administrative, clerical, call center, or customer service position.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time management skills.
• Strong computer and internet skills, including proficiency with the Microsoft Office suite.
• Strong phone, communication, and interpersonal skills.

Nice To Haves

• Working knowledge of the automotive industry.
• Experience with Reynolds and Reynolds.

Responsibilities

• Manage incoming sales and service appointment inquiries by phone or internet, including scheduling, confirming pending appointments, and following up on missed appointments.
• Coordinate questions and issues with appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special-order parts.
• Help follow up on phone and internet sales leads.
• Manage required paperwork and records and prepare documentation when needed.
• Provide administrative assistance as needed.
• Receive inbound calls and greet visitors in a friendly, interested, and helpful manner.

Benefits

• Medical benefits
• Paid vacation
• Holidays
• Opportunity for advancement
• Direct deposit
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed