Business Development Representative BDC

Ocean Honda • Soquel, CA

8h

About The Position

The Business Development Representative receives, processes, and coordinates incoming sales inquiries, showroom floor requests, service requests, and internet queries. The role involves answering inbound calls and greeting visitors in a friendly, interested, and helpful manner to provide excellent customer service and support sales generation. The representative works closely with Sales and Service departments to meet customer needs. Additional duties may be required, and the listed responsibilities are not exhaustive.

Requirements

• High school diploma or GED.
• Previous experience in a similar position, such as administrative, clerical, call center, or customer service work.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.

Nice To Haves

• Working knowledge of the automotive industry.
• Reynolds and Reynolds experience.

Responsibilities

• Manage incoming sales and service appointment queries by phone or internet, including scheduling and confirming appointments and following up on missed appointments.
• Coordinate questions and issues with appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special order parts.
• Help follow up with phone and internet sales leads.
• Manage required paperwork and records and prepare documentation when needed.
• Provide administrative assistance as needed.

Benefits

• Medical benefits.
• Paid vacation.
• Holidays.
• 401(k) with company match.
• Opportunity for advancement.
• Direct deposit.
• Professional workplace.
• Non-smoking workplace.
• Drug-free workplace.
• Competitive pay based on experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED