Business Development Representative - Retail

Toast

3d•Hybrid

About The Position

Toast is expanding its technology offerings beyond restaurants into food and beverage retail, including convenience stores, grocery stores, and bottle shops. The Retail Business Development Representative will join a founding team growing Toast’s presence in this new vertical and bringing the Toast Retail platform to market. This role is the first step in the sales pipeline, generating and qualifying opportunities for growth. The position involves high-volume prospect outreach, qualification calls, and scheduling meetings for Account Executives. The representative will work closely with Account Executives on sales strategy and feedback, manage activity in Salesforce, and learn how to position Toast in a competitive market. Toast describes a long-term path toward becoming a full-cycle Account Executive as a fit for candidates interested in commissioned closing roles.

Requirements

Be driven by a long-term goal of becoming a full-cycle Account Executive in a commissioned closing role.
Demonstrate self-discipline and sustained effort toward ambitious daily activity goals, with the ability to recover quickly from rejection.
Seek and promptly apply feedback, and proactively identify and communicate areas for growth.
Take ownership of daily performance metrics and pipeline contribution.
Handle rejection and objections professionally while pursuing positive outcomes for prospective customers.
Demonstrate curiosity, resourcefulness, and critical thinking to process information quickly, solve problems, and qualify prospects.
Communicate clearly, professionally, and persuasively in high-volume calls and written outreach, including email and social channels.
Demonstrate strong organization, attention to detail, and time management to balance 80 or more daily outreach activities.

Responsibilities

Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers.
Conduct high-volume outreach to prospective businesses to determine mutual fit.
Complete 80 daily activities, primarily cold calls.
Conduct qualification calls to understand prospect needs and determine how Toast Retail may benefit them.
Schedule meetings with qualified prospects for Account Executives and ensure a smooth handoff.
Partner with Account Executives on strategy, talk tracks, and feedback.
Use Salesforce to manage sales activities.
Understand the competitive landscape and determine how to position Toast in the market.