Business Development Representative

Victory Honda of Plymouth • Plymouth, MI

10d

About The Position

Victory Automotive Group is seeking a self-motivated Business Development Representative to support customer service and sales generation. The representative receives, processes, and coordinates incoming sales inquiries, showroom requests, service requests, and internet queries. The role works closely with the Sales and Service departments to meet customer needs and provide a friendly, helpful, and professional experience. Additional duties may be required, and responsibilities may change to meet business needs.

Requirements

• High school diploma or GED.
• Previous experience in a similar position, such as administrative, clerical, call center, or customer service work.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time-management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Strong phone skills and excellent communication and interpersonal skills.

Nice To Haves

• Working knowledge of the automotive industry.
• Experience with Reynolds and Reynolds.

Responsibilities

• Manage incoming sales and service appointment queries by phone or internet, including scheduling and confirming appointments and following up on missed appointments.
• Coordinate questions and issues with the appropriate department personnel.
• Track sold vehicles and hot sheets.
• Confirm special-order parts.
• Help follow up with phone and internet sales leads.
• Manage required paperwork and records and prepare documentation when needed.
• Provide administrative assistance as needed.
• Receive inbound calls and greet visitors in a friendly, interested, and helpful manner.

Benefits

• Medical benefits
• Paid vacation
• Holidays
• 401(k) with company match
• Opportunity for advancement
• Direct deposit

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED