Business Development Representative - Recovery

Summit BHC

12d•Onsite

About The Position

The Business Development Representative grows the facility’s lines of service and levels of care by developing and retaining referrals from professional referral sources across various account types. The representative presents the facility to the public, hosts visitors, and uses creative approaches alongside established methods to strengthen the facility’s reputation among professional referral sources. This is an onsite, individual-contributor position at St. Gregory Recovery Center in Bayard, Iowa. The representative works with the Director of Business Development and collaborates with the Admissions Department and facility teams to build referral relationships, support leads, and facilitate efficient admissions. The position requires flexible hours, including evenings, early mornings, and weekends.

Requirements

High school diploma or equivalent required.
Good understanding of the local market and referral base.
Organized, able to multitask, and equipped with well-developed and effective relational skills.
Able and willing to work flexible hours, including evenings, early mornings, and weekends.
Where required by the facility, maintain a valid driver’s license and clean driving record, automobile insurance coverage, and access to an automobile.

Nice To Haves

Associate’s or bachelor’s degree in Business, Behavioral Health, Marketing, or a related field preferred.
Two or more years of related experience in a healthcare business development and marketing role preferred.

Responsibilities

Develop and implement business development programs in consultation with the Director of Business Development.
Maintain a schedule of primary sources, including businesses, industry, EAPs, managed care contacts, physicians and licensed practitioners, and allied health professionals; document every contact in the appropriate CRM system.
Maintain current account information and business development referral and admission records and statistics, and prepare related reports and materials.
Develop and maintain new account relationships and markets, create strategies to increase business in competitive markets, and increase referral sources within the facility.
Build relationships with key referral sources, maintain designated business development accounts, respond to opportunities, and provide customer support to targeted referral contacts according to the quarterly marketing plan.
Develop and conduct community workshops, seminars, and facility tours to educate clients, families, community members, and referral sources about facility programs, services, and amenities.
Represent the facility at civic and professional functions, communicate its mission, and serve as a liaison among the facility, referral sources, and the public.
Manage leads from referral sources and support an efficient client admissions process while maintaining a collaborative relationship with the Admissions Department.
Collaborate with discharge planners, social workers, case managers, physicians, management, and education staff to generate referral sources.
Stay informed about industry changes through self-education, peer education, and professional and community involvement.
Attend department meetings and provide timely reports on month-end reviews, client servicing schedules, customer sales forms, and other reporting requirements.
Generate face-to-face meetings and admissions activity in accordance with goals, and document activity in the CRM in a timely manner.