Business Development Rep - Addiction Recovery

Summit BHC

11d•Onsite

About The Position

The Business Development Representative grows the facility’s lines of service and levels of care by developing and retaining referrals from professional referral sources across various account types. The representative presents the facility to the public and hosts public visitors, using creative approaches and established methods to strengthen the facility’s reputation among professional referral sources. This is an onsite individual-contributor position. The representative works with the Director of Business Development and collaborates with Admissions, discharge planners, social workers, case managers, physicians, and management. The role requires flexible hours, including evenings, early mornings, and weekends. A valid driver’s license, clean driving record, automobile insurance, and access to an automobile are required where the facility requires them.

Requirements

High school diploma or equivalent.
Two or more years of related experience in healthcare business development and marketing preferred.
Good understanding of the local market and referral base.
Organized, able to multitask, and possesses well-developed and effective relational skills.
Able and willing to work flexible hours, including evenings, early mornings, and weekends.
Valid driver’s license and clean driving record, automobile insurance coverage, and access to an automobile where required by the facility.

Nice To Haves

Associate’s or Bachelor’s degree in Business, Behavioral Health, Marketing, or a related field.
Two or more years of related experience in a healthcare business development and marketing role.

Responsibilities

Develop and implement business development programs in consultation with the Director of Business Development.
Maintain a schedule of primary referral sources, including businesses, industry, EAPs, managed care, physicians and licensed practitioners, and allied health professionals; document every contact in the appropriate CRM system.
Maintain current account information, referral and admission records, statistics, reports, and business development materials.
Develop and maintain new account relationships and markets, and create strategies for increasing business in competitive markets and expanding referral sources.
Build and maintain relationships with key referral sources and accounts, respond to business development opportunities, and support targeted referral contacts in accordance with the quarterly marketing plan.
Develop and conduct community workshops, seminars, and facility tours to educate clients, families, the community, and referral sources about the facility’s programs, services, and amenities.
Represent the facility at civic and professional functions and act as a liaison among the facility, referral sources, and the public.
Manage referral leads and support an efficient client admissions process while maintaining a collaborative relationship with the Admissions Department.
Collaborate with discharge planners, social workers, case managers, physicians, management, and education staff to generate referral sources.
Maintain awareness of industry changes through self-education, peer education, and professional and community involvement.
Attend department meetings and provide timely reports on month-end reviews, client servicing schedules, customer sales forms, and other reporting requirements.
Meet face-to-face meeting and admissions activity goals and document activity in the CRM in a timely manner.