Business Development Representative II, Verizon

TD Synnex • Greenville, SC

2d

About The Position

The Verizon Business Development Representative II drives partner growth, maximizes revenue and profitability, and strengthens customer and vendor relationships. The role manages the full sales cycle, supports partner enablement initiatives, and serves as a subject matter expert on the Verizon Co-Sell Program. The representative works with internal teams, vendors, and partners to find business opportunities, develop strategic growth initiatives, manage sales pipelines, and deliver a strong customer experience.

The position includes customer consultations and service, vendor training and product guidance, pipeline and opportunity management, sales-team account planning, reporting, and analysis of data and metrics. It also provides technical guidance for configuring, pricing, quoting, and processing hardware, software, and service requests, as well as product alternatives and cross-reference assistance. The role may involve vendor-led industry training and travel as needed. Work may be performed in a professional office or remote environment.

Requirements

• High school diploma required.
• Strong understanding of sales processes, procedures, and terminology.
• Willingness to travel as needed.
• Ability to follow instructions, operate common office equipment, and perform accurate data entry.
• Proficiency in basic mathematical calculations and ability in complex problem-solving, critical thinking, and decision-making.
• Excellent spoken and written communication skills in English and local languages, including formal presentations and negotiation.
• Ability to collaborate effectively with diverse individuals and persuasively promote or sell ideas.
• Strong organizational and time-management skills, with commitment to completing tasks.
• Adaptability to change and ability to perform under pressure.
• Commitment to social, ethical, and organizational standards and confidentiality.
• Ability to multitask and build relationships with empathy.
• Comfort with prolonged phone use and extended periods of immobility, standing, or walking.
• Ability to learn quickly and use new systems and technology, including intermediate computer skills.
• Willingness to work non-standard hours or occasional overtime.
• Ability to work in a professional office or remote environment.

Nice To Haves

• 1–3 years of wireless, mobility, carrier, telecommunications, or related business development experience preferred.
• Associate degree in business, marketing, or a related field preferred.

Responsibilities

• Build and maintain customer relationships, address concerns, and support customer satisfaction.
• Provide customer service and support as a primary contact for customer consultations.
• Collaborate with vendors to develop and execute strategic business-growth initiatives.
• Support partner enablement, including vendor training as a subject matter expert and guidance on products and programs.
• Track and manage the vendor pipeline by identifying and qualifying leads and advancing opportunities through the sales cycle.
• Coordinate with internal teams on timely follow-up and accurate reporting of vendor-related activities.
• Develop knowledge of vendor products, programs, and industry trends, and provide expertise on vendor offerings to the sales organization.
• Analyze data and metrics, identify areas for improvement, and implement strategies to drive results.
• Use problem-solving and technical knowledge to configure, price, quote, and process requests for hardware, software, and services.
• Provide product education, technical guidance on alternatives, cross-reference assistance, and customer support.
• Participate in sales-team customer account planning and review.
• Conduct customer consultations and provide vendor training as a subject matter expert.
• May attend industry-specific business training from vendors.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and a global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new coworkers within their first 30 days.
• Internal peer-led inclusive communities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED