About The Position

The Business Development Representative II drives partner growth, revenue, and profitability while strengthening customer and vendor relationships. The role manages the full sales cycle, supports partner enablement, and serves as a subject matter expert on the Verizon Co-Sell Program. It works with internal teams, vendors, and partners to identify business opportunities, develop growth initiatives, manage sales pipelines, and provide an exceptional customer experience. The position also provides customer consultations and support, vendor and product guidance, technical assistance with configuring and quoting hardware, software, and services, and analysis of sales data to improve results. The role may involve vendor training, industry-specific business training, travel as needed, and occasional non-standard hours or overtime.

Requirements

  • High school diploma required.
  • Strong understanding of sales processes, procedures, and terminology.
  • Willingness to travel as needed.
  • Ability to follow instructions, operate common office equipment, and perform accurate data entry.
  • Proficiency in basic mathematical calculations and complex problem-solving, critical thinking, and decision-making.
  • Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation.
  • Ability to collaborate effectively with diverse individuals and persuasively promote and sell ideas.
  • Strong organizational and time management skills and commitment to completing tasks.
  • Adaptability to change and ability to perform well under pressure.
  • Commitment to social, ethical, and organizational standards and confidentiality.
  • Ability to multitask, build relationships, and demonstrate empathy.
  • Comfort with prolonged phone use and extended periods of immobility, standing, or walking.
  • Ability to learn new systems and technology quickly, with intermediate computer skills.
  • Willingness to work non-standard hours or overtime occasionally.
  • Ability to work in a professional office or remote environment.

Nice To Haves

  • 1–3 years of wireless, mobility, carrier, telecommunications, or related business development experience.
  • Associate's degree in business, marketing, or a related field.

Responsibilities

  • Build and maintain customer relationships, address concerns, and support customer satisfaction.
  • Provide customer service and support, serving as a primary point of contact for consultations.
  • Collaborate with vendors on strategic initiatives that drive business growth.
  • Support partner enablement, conduct vendor training as a subject matter expert, and provide product and program guidance.
  • Track and manage the vendor pipeline by identifying and qualifying leads and advancing opportunities through the sales cycle.
  • Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
  • Develop knowledge of vendor products, programs, and industry trends, and provide guidance on vendor offerings to the sales organization.
  • Analyze data and metrics, identify improvement opportunities, and implement strategies to drive results.
  • Apply creative problem solving and technical knowledge to configure, price, quote, and process requests for hardware, software, and services.
  • Educate customers and provide technical guidance on product alternatives and cross-references.
  • Participate in customer account planning and review with the sales team.
  • Attend industry-specific business training from vendors as needed.

Benefits

  • Elective benefits tailored to the employee’s country and lifestyle.
  • Formal leadership and professional development programs and on-demand courses.
  • Seminars, events, and a global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
  • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
  • Onboarding program that enables networking with new coworkers within the first 30 days.
  • Employee communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.
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