Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles, Inc. • College Park, GA

7d • $120,000 - $140,000

About The Position

The Business Development Manager for Aftermarket Parts, National Accounts drives sales of parts products and service solutions for buses and commercial vehicles within national accounts. The role works across departments and with corporate leadership to develop sales strategies, influence decision-makers, build customer relationships, and achieve revenue targets. It serves as the main customer contact for national accounts and represents Model 1’s values in interactions with customers, vendors, suppliers, and industry stakeholders.

The position develops new business and expands existing accounts through market research, customer visits and meetings, strategic pricing, and identification of upsell and cross-sell opportunities. It manages account activity independently while requesting resources when needed, and supports customer satisfaction through regular meetings, presentations, and training. The role tracks sales and customer interactions in HubSpot or other designated tools and prepares reports, forecasts, and market analyses. Travel is required approximately 70% of the time throughout the year. The position reports to the Parts Sales Manager.

Requirements

• High school diploma or equivalent.
• At least 5 years of direct sales experience.
• Comfort with cold calling through targeted emails, phone calls, and in-person customer visits.
• Strong proficiency with HubSpot or a related CRM, Microsoft Office—particularly PowerPoint and Excel—and Power BI.
• Professional demeanor, cooperative team-player approach, and go-getter attitude.
• Strong verbal and written communication skills.
• Approximately 70% travel throughout the year.

Nice To Haves

• College degree in Business, Finance, Accounting, Marketing, or equivalent.
• Experience in the bus, automotive, industrial parts, and/or commercial vehicle industry.
• Coaching skills to guide customer accounts effectively.
• Experience building strong relationships with current customers and pursuing new business.
• Experience successfully managing strategic accounts.
• Strong organization and ability to work independently and self-sufficiently.
• Ability to foster coworker relationships within Model 1 and develop connections within national accounts.
• Attention to achieving results through metrics.

Responsibilities

• Drive parts sales within national accounts by collaborating with corporate leadership on short- and long-term strategies, influencing decision-makers, and aligning activity with company goals.
• Identify, research, and target potential national account customers while monitoring current events and changing market conditions.
• Conduct market research to understand customer needs, preferences, and competitor activity.
• Deepen relationships with national accounts at corporate and local levels and identify local business opportunities.
• Develop pricing strategies and national agreement language, using strategic sourcing advantages while maximizing margins in competitive situations.
• Conduct in-person visits, phone calls, and online meetings with current and potential customers to generate revenue.
• Communicate and understand key product features and benefits.
• Manage business activities independently and request resources when warranted.
• Promote Model 1’s company values as an ambassador.
• Build and maintain relationships with customers, vendors, suppliers, and other industry influencers.
• Serve as the main point of contact for national account customers, responding to inquiries and providing customer service.
• Lead customer meetings, professional presentations, and training sessions to support customer satisfaction and loyalty.
• Manage relationships and communication with executive-level leadership.
• Identify upsell and cross-sell opportunities for Model 1 programs and departments with existing customers.
• Meet and exceed assigned sales targets and quarterly and annual revenue objectives.
• Track sales activities, customer interactions, and progress using HubSpot CRM and other designated tools.
• Prepare timely sales reports, annual and multi-year forecasts, and market analyses for management.
• Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.

Benefits

• Competitive benefits, including health insurance, paid holidays, and vacation pay.
• Continuing education to support professional development and potential.
• Access to a network of mentors and networking opportunities.
• Access to quality technology to support daily responsibilities and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED