Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles, Inc.•Sayreville, NJ
•$120,000 - $140,000

About The Position

The Business Development Manager for Aftermarket Parts, National Accounts drives parts sales and business development for national accounts, promoting parts products and service solutions for buses and commercial vehicles. The role collaborates with corporate leadership and teams across departments to develop sales strategies, build customer relationships, identify business opportunities, and achieve revenue goals. The position reports directly to the Parts Sales Manager and requires travel approximately 70% of the time throughout the year. The company retains discretion to change the position’s duties at any time.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of direct sales experience.
  • Comfort making cold calls through targeted emails, phone calls, and face-to-face customer visits.
  • Proficiency with HubSpot or a related CRM, Microsoft Office (especially PowerPoint and Excel), and Power BI.
  • Professional demeanor, cooperative teamwork, and a proactive attitude.
  • Strong verbal and written communication skills.

Nice To Haves

  • College degree in Business, Finance, Accounting, Marketing, or equivalent.
  • Experience in the bus, automotive, industrial parts, or commercial vehicle industry.
  • Coaching skills to guide customer accounts effectively.
  • Experience building strong relationships with current customers and developing new business.
  • Experience managing strategic accounts successfully.
  • Strong organization and ability to work independently and self-sufficiently.
  • Ability to develop coworker relationships within the company and connections within national accounts.
  • Focus on achieving results through metrics.

Responsibilities

  • Drive parts sales within national accounts by collaborating with corporate leadership on short- and long-term strategies, influencing decision-makers, and aligning efforts with company goals.
  • Identify, research, and target potential customers in national accounts, staying informed about current events and market conditions.
  • Research customer needs and preferences and competitor activities.
  • Deepen relationships with national accounts at corporate and local levels while identifying local business opportunities.
  • Design pricing strategies and national agreement language, using strategic sourcing advantages and maximizing margin in competitive situations.
  • Visit and contact existing and potential customers in person, by phone, and online to generate revenue.
  • Communicate key product features and benefits.
  • Manage business activities independently and request resources when needed.
  • Promote the company’s core values as an ambassador.
  • Build and nurture relationships with customers, vendors, suppliers, and industry influencers.
  • Serve as the main point of contact for national-account customers, responding to inquiries and providing customer service.
  • Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
  • Manage relationships and communication with executive-level leadership.
  • Handle business topics professionally, from strategic planning through detailed execution.
  • Identify upselling and cross-selling opportunities for additional company programs and departments.
  • Meet and exceed assigned sales targets and quarterly and annual revenue objectives.
  • Track sales activities, customer interactions, and progress using HubSpot CRM and other designated tools.
  • Prepare timely sales reports, annual and multi-year forecasts, and market analyses for management.
  • Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.
  • Travel approximately 70% of the time throughout the year.

Benefits

  • Competitive benefits, including health insurance, paid holidays, and vacation pay.
  • Continuing education opportunities for professional development.
  • Access to mentors and networking opportunities.
  • Access to technology to support daily responsibilities and customer service.
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