Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles•Sayreville, NJ

About The Position

The Business Development Manager for Aftermarket Parts, National Accounts drives parts sales and business development within national accounts for buses and commercial vehicles. The role works with corporate leadership and cross-functional teams to develop sales strategies, identify and pursue customer opportunities, and build relationships at both corporate and local levels. It includes researching markets and competitors, designing pricing strategies and national agreement language, conducting customer visits and presentations, and providing customer service as the main point of contact for national accounts. The position is responsible for achieving sales targets, identifying opportunities to upsell and cross-sell Model 1 programs and departments, tracking activity in HubSpot and other tools, and preparing sales reports, forecasts, and market analyses. The role reports directly to the Parts Sales Manager and requires travel approximately 70% of the time throughout the year.

Requirements

High school diploma or equivalent.
At least 5 years of direct sales experience.
Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
Proficiency with HubSpot or a related CRM, Microsoft Office (especially PowerPoint and Excel), and Power BI.
Professional demeanor, cooperative team-player approach, and go-getter attitude.
Strong verbal and written communication skills.
Ability to travel approximately 70% of the time throughout the year.

Nice To Haves

College degree in Business, Finance, Accounting, Marketing, or equivalent.
Experience in the bus, automotive, industrial parts, or commercial vehicle industry.
Coaching skills for effectively guiding customer accounts.
Demonstrated ability to build strong relationships with current accounts and pursue new business.
Experience managing strategic accounts successfully.
Highly organized, able to work independently and be self-sufficient.
Ability to develop coworker relationships within Model 1 and connections within national accounts.
Focus on achieving results through metrics.

Responsibilities

Drive parts sales within national accounts by working with corporate leadership on short- and long-term strategies, influencing key decision-makers, and aligning sales activity with Model 1’s goals.
Identify, research, and target potential customers within national accounts; monitor current events and changing market conditions.
Conduct market research to understand customer needs, preferences, and competitor activities.
Deepen relationships with national accounts at corporate and local levels while identifying local business opportunities.
Design pricing strategies and national agreement language, using sourcing advantages and managing margins in competitive situations.
Conduct in-person visits, phone calls, and online meetings with current and potential customers to generate revenue.
Communicate and explain key product features and benefits.
Manage business activities independently and request resources when warranted.
Promote Model 1’s values and build relationships with customers, vendors, suppliers, and industry influencers.
Serve as the main point of contact for national-account customers, respond to inquiries, and provide customer service.
Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
Manage relationships with executive-level leaders and maintain clear communication.
Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
Meet and exceed assigned sales targets and quarterly and annual revenue goals.
Track sales activities, customer interactions, and progress using HubSpot and other designated tools.
Prepare timely sales reports, annual and multi-year forecasts, and market analyses.
Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.