Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles•College Park, GA

About The Position

The Business Development Manager for Aftermarket Parts and National Accounts drives sales of parts products and service solutions for buses and commercial vehicles. The role collaborates across departments and with corporate leadership to develop and execute sales strategies, identify new business, build customer relationships, and meet revenue targets. It serves as the primary customer contact for national accounts and requires regular engagement with customers, vendors, suppliers, and industry stakeholders. The position reports to the Parts Sales Manager and requires approximately 70% travel throughout the year.

Requirements

High school diploma or equivalent.
At least 5 years of direct sales experience.
Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
Proficiency with HubSpot or a related CRM, Microsoft Office—specifically PowerPoint and Excel—and Power BI.
Professional demeanor, cooperative team-player approach, and a go-getter attitude.
Strong verbal and written communication skills.

Nice To Haves

College degree in Business, Finance, Accounting, Marketing, or equivalent.
Experience in the bus, auto, industrial parts, or commercial vehicle industry.
Coaching skills to guide customer accounts effectively.
Experience building strong relationships with current customers while seeking new business.
Experience successfully managing strategic accounts.
Strong organization and ability to work independently and self-sufficiently.
Ability to foster relationships with Model 1 coworkers and national account contacts.
Focus on achieving results through metrics.

Responsibilities

Drive parts sales within national accounts and collaborate with corporate leadership on short- and long-term strategies.
Identify, research, and target potential national account customers; monitor current events and changing market conditions.
Research customer needs, preferences, and competitor activities.
Deepen national account relationships at corporate and local levels while identifying local business opportunities.
Design pricing strategies and national agreement language, using strategic sourcing advantages while maximizing margins in competitive situations.
Meet with existing and potential customers in person, by phone, and online to generate revenue.
Communicate product features and benefits and independently manage business activities while requesting resources when needed.
Promote Model 1's values and develop relationships with customers, vendors, suppliers, and industry influencers.
Serve as the main point of contact for national account customers, address inquiries, and provide customer service.
Lead customer meetings, presentations, and training sessions to support satisfaction and loyalty.
Manage relationships with executive-level leadership and maintain communication across strategic planning and execution.
Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
Meet or exceed quarterly and annual sales targets and revenue goals.
Track sales activity, customer interactions, and progress using HubSpot CRM and other designated tools.
Prepare timely sales reports, annual and multi-year forecasts, and market analyses.
Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.