Business Development Manager - Aftermarket Parts, National Accounts

Model1 Commercial Vehicles, Inc.•Chino, CA

7d•$120,000 - $140,000

About The Position

The Business Development Manager for Aftermarket Parts and National Accounts drives sales of parts products and service solutions for buses and commercial vehicles. The role works across departments and with corporate leadership to develop and execute sales strategies, identify and pursue national-account opportunities, and build customer relationships at both corporate and local levels. The position reports directly to the Parts Sales Manager. The manager serves as the primary customer contact for national accounts, develops relationships with customer and industry stakeholders, and identifies opportunities to expand existing business through additional programs and services. The role is responsible for meeting sales targets, managing customer and sales activity in HubSpot or other designated tools, and preparing reports, forecasts, and market analyses. Travel is required approximately 70% of the time throughout the year.

Requirements

High school diploma or equivalent.
At least 5 years of direct sales experience.
Comfort with cold calling through targeted emails, phone calls, and face-to-face customer visits.
Strong proficiency with HubSpot or a related CRM, Microsoft Office—especially PowerPoint and Excel—and Power BI.
Professional demeanor, cooperative teamwork, and a go-getter attitude.
Strong verbal and written communication skills.

Nice To Haves

College degree in Business, Finance, Accounting, Marketing, or an equivalent field.
Experience in the bus, automotive, industrial parts, or commercial vehicle industry.
Coaching skills to guide customer accounts effectively.
Experience building strong relationships with current customers while pursuing new business.
Experience successfully managing strategic accounts.
Strong organization and ability to work independently and self-sufficiently.
Ability to foster relationships with Model 1 coworkers and national-account contacts.
Attention to achieving results through metrics.

Responsibilities

Drive parts sales within national accounts by collaborating with corporate leadership on short- and long-term strategies and aligning sales activity with company goals.
Identify, research, and target potential customers in national accounts, while monitoring current events and changing market conditions.
Conduct market research into customer needs, preferences, and competitor activities.
Develop national-account relationships at corporate and local levels and identify local business opportunities.
Design pricing strategies and national agreement language, using strategic sourcing advantages while maximizing margins in competitive situations.
Meet with existing and potential customers in person, by phone, and online to generate revenue.
Communicate product features and benefits to customers.
Manage business activities independently and request resources when appropriate.
Promote Model 1’s company values as an ambassador.
Build and maintain relationships with customers, vendors, suppliers, industry influencers, and executive-level leaders.
Serve as the main point of contact for national-account customers, addressing inquiries and providing customer service.
Lead customer meetings, presentations, and training sessions to support customer satisfaction and loyalty.
Manage a range of business topics professionally, from strategic planning through detailed execution.
Identify opportunities to upsell or cross-sell Model 1 programs and departments to existing customers.
Meet and exceed assigned sales targets and quarterly and annual revenue goals.
Track sales activities, customer interactions, and progress using HubSpot CRM and other designated tools.
Prepare timely sales reports, annual and multi-year forecasts, and market analyses.
Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement and growth.