Business Development Manager - CT/NY

ROUTEONE•New York, NY

3d•Remote

About The Position

The Business Development Manager will grow revenue and manage account relationships with automotive dealers across Connecticut, the New York City metropolitan area, and Long Island, based in the greater Greenwich, Connecticut area. The role serves as RouteOne’s primary in-market contact for lenders and dealers and requires knowledge of dealership systems, credit processes, online products, and sales strategy. This is a remote, field-based position involving regular in-person dealership visits and significant time in the assigned territory. Administrative work may be done from a home office. Regular overnight travel is required for business trips involving more than two hours of driving from the employee’s home base, as well as for required sales meetings. The position supports account strategy and sales goals, develops lender and dealer relationships, identifies opportunities to increase sales volume, and helps ensure service levels are met. It also gathers customer feedback, supports training and deployment activities, performs customer and workflow analyses, and recommends solutions. The annual base salary range is $80,000–$90,000, with potential commissions of $24,000–$55,000.

Requirements

Six or more years of sales experience.
Bachelor’s degree or equivalent experience.
Expert knowledge of dealership systems, credit processes, and online products.
Advanced understanding of auto dealer and indirect lender processes and relationships.
Thorough understanding of dealership technology, including internet B2B commerce.
Thorough understanding of dealership F&I processes and workflows, including variations and how F&I interacts with other dealership departments and operations.
AFIP Certification.
Proficiency with Microsoft Office products, including Word, PowerPoint, Excel, Outlook, and Visio.
Familiarity with Salesforce.
Ability to build relationships within and across organizations.
Strong oral, written, and listening communication skills.
Strong selling and negotiation skills.
Exceptional group presentation skills.
Ability to work independently and as part of a team.
Ability to complete moderately complex sales with minimal supervision.
Ability to obtain a working understanding of company products and services.
Access to reliable transportation and a valid driver’s license.

Responsibilities

Deliver on account strategy, including meeting timeline metrics for each account.
Identify new market opportunities and assess competitive products and services.
Assist in acquiring new lender accounts and developing existing lender relationships, including providing field sales support and training.
Engage with clients in person, by phone, and online to close sales and support training.
Increase application volume within RouteOne dealerships.
Increase volume and revenue for eContracting, Credit Bureaus, DMS Integration, and other dealer-facing functionalities, including ID verification.
Collect dealer and lender feedback as the “Voice of the Customer” and feed it into the product improvement cycle.
Represent RouteOne at conferences and trade shows as required.
Assist with RouteOne deployment activities.
Develop and maintain contact plans for all accounts and work plans documenting activities in CRM.
Maintain communication with internal teams and regularly report account status.
Respond promptly to client inquiries and guide clients on appropriate products and services.
Complete moderately complex sales with minimal supervision and deliver assigned sales goals.
Create and present advanced cost analysis reports for dealerships and dealer groups.
Analyze customer data and workflows and recommend solutions.
Maintain safety, security, and privacy standards within areas of responsibility.