About The Position

The Business Development Manager is part of SiteOne Landscape Supply’s sales organization and is responsible for prospecting new accounts and expanding margin dollars in under-penetrated accounts. The role manages a book of accounts doing little or no business with SiteOne, uses solution-selling techniques and Territory Alignment tools to target accounts, and helps customers make full use of SiteOne’s capabilities. The manager works with sales support representatives, line-of-business specialists, and store associates to support successful orders and a positive customer experience, resolving complaints and reporting progress against opportunities. Bilingual English/Spanish proficiency is preferred.

Requirements

  • 3 to 5 years of new customer sales experience.
  • High school diploma or equivalent.
  • Proven prospecting, negotiation, conflict-resolution, and customer-service skills.
  • Ability to access decision makers at client organizations.
  • Ability to use CRM tools to organize accounts, manage opportunities, and support consistent sales execution.
  • Knowledge of the sales cycle and solution-selling techniques.
  • Ability to communicate the value proposition and differentiate SiteOne products and services.
  • Ability to think quickly and make decisions.
  • Effective presentation and communication skills.

Nice To Haves

  • 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products.
  • Conversational proficiency in English and Spanish.
  • College degree in Business, Management, or a related discipline, or related experience.

Responsibilities

  • Prospect for new accounts and identify key decision makers.
  • Manage a book of accounts currently doing little or no business with SiteOne, using SiteOne resources and solution-selling techniques to expand margin dollars.
  • Use Territory Alignment tools to prioritize and target focus accounts.
  • Ensure customers are aware of and fully utilize SiteOne capabilities, including SiteOne University, vendor support, and the Partner’s Program.
  • Partner and communicate with Sales Support Representatives, Line of Business Specialists, and store associates to support order placement, monitor fulfillment, and enhance the customer experience.
  • Facilitate customer hand-offs to store personnel or a Key Account Manager when appropriate.
  • Investigate and resolve customer complaints by developing solutions.
  • Report progress against opportunities and share verifiable outcomes.
  • Use CRM tools to manage account activity, track opportunities, document customer interactions, and report pipeline and performance.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision plans for benefit-eligible associates.
  • Paid time off and paid holidays.
  • DailyPay availability.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Associate referral program.
  • Company apparel and work boot vouchers.
  • Opportunity for advancement.
  • Paid training and business certifications.
  • Free counseling services and Employee Assistance Program.
  • Life insurance and short- and long-term disability insurance.
  • Product discounts.
  • Most branches never work Sundays.
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