Business Development Manager - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Los Alamitos, CA

3d

About The Position

The Business Development Manager plays a vital role in SiteOne’s sales organization. The role is responsible for prospecting new accounts and expanding margin dollars in under-penetrated accounts. The manager maintains a book of business consisting of accounts currently doing little or no business with SiteOne, using SiteOne resources, solution-selling techniques, and Territory Alignment tools to prioritize accounts and grow sales. The role also helps customers use SiteOne capabilities, coordinates with sales support and store teams to ensure successful order placement and fulfillment, resolves complaints, tracks opportunities and customer interactions in CRM tools, and reports on pipeline and performance. Conversational English/Spanish proficiency is preferred.

Requirements

• 3 to 5 years of new customer sales experience.
• Proven prospecting, negotiation, conflict-resolution, and customer-service skills.
• Proven approach to accessing decision makers at client organizations.
• Ability to effectively use CRM tools to organize accounts, manage opportunities, and drive consistent sales execution.
• Knowledge of the sales cycle and solution-selling techniques.
• Ability to communicate SiteOne’s value proposition and differentiate its products and services.
• Ability to think quickly and make decisions.
• Effective presentation and communication skills.
• High school diploma or equivalent.

Nice To Haves

• 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products.
• Conversational proficiency in English and Spanish.
• College degree in a Business/Management discipline or related experience.

Responsibilities

• Prospect for new accounts and identify key decision makers.
• Manage a book of business of accounts currently doing little or no business with SiteOne, expanding margin dollars in under-penetrated accounts.
• Use SiteOne resources, solution-selling techniques, and Territory Alignment tools to prioritize and target focus accounts.
• Ensure customers are aware of and fully utilizing SiteOne capabilities, including SiteOne University, vendor support, and the Partner’s Program.
• Partner and communicate with Sales Support Representatives, Line of Business Specialists, and store associates to ensure orders are successfully placed, monitor fulfillment, and enhance the customer experience.
• Facilitate effective hand-offs of customers to store personnel or a Key Account Manager when appropriate.
• Investigate and resolve customer complaints by developing solutions.
• Report progress against opportunities and share verifiable outcomes.
• Use CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay availability.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.
• Most branches never work Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED