Business Development Manager - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Bellevue, WA

3d

About The Position

The Business Development Manager plays a vital role in SiteOne’s sales organization. This role prospects new accounts and expands margin dollars in under-penetrated accounts. The manager oversees a book of business made up of accounts currently doing little or no business with SiteOne, using SiteOne resources, solution-selling techniques, and Territory Alignment tools to prioritize focus accounts. The role also helps customers make full use of SiteOne capabilities, coordinates with sales support and store teams to ensure successful orders and a strong customer experience, resolves customer complaints, reports progress against opportunities, and uses CRM tools to manage account activity and pipeline performance.

Requirements

• Three to five years of new customer sales experience.
• Proven prospecting, negotiation, conflict resolution, and customer service skills.
• A proven approach to accessing decision makers at client organizations.
• Ability to use CRM tools to organize accounts, manage opportunities, and drive consistent sales execution.
• Knowledge of the sales cycle and solution-selling techniques.
• Ability to communicate SiteOne’s value proposition and differentiate its products and services.
• Ability to think quickly and make decisions.
• Effective presentation and communication skills.
• High school diploma or equivalent.

Nice To Haves

• One to three years of green industry experience and knowledge of landscape, irrigation, or nursery products.
• Conversational proficiency in English and Spanish.
• College degree in a Business/Management discipline or related experience.

Responsibilities

• Prospect for new accounts and identify key decision makers.
• Manage accounts currently doing little or no business with SiteOne and expand margin dollars through solution selling and SiteOne resources.
• Use Territory Alignment tools to prioritize and target focus accounts.
• Ensure customers are aware of and fully utilizing SiteOne capabilities, including SiteOne University, vendor support, and the Partner’s Program.
• Partner and communicate with Sales Support Representatives, Line of Business Specialists, and store associates to place customer orders, monitor fulfillment, and enhance the customer experience.
• Facilitate customer hand-offs to store personnel or a Key Account Manager when appropriate.
• Investigate customer complaints and develop solutions.
• Report progress against opportunities and share verifiable outcomes.
• Use CRM tools to manage account activity, track opportunities, document customer interactions, and report pipeline and performance.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay availability.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED