Counter Sales - (Bilingual English/Spanish Preferred)
White Cap•Tulsa, OK
About The Position
White Cap is hiring a Counter Sales Associate to support walk-in, phone, and will-call customers. The role provides customer service, processes orders and quotes, communicates product and warranty information, offers product guidance, and identifies opportunities to recommend related products and promotions. The associate may also pull orders and perform other assigned duties.
Nice To Haves
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Bilingual English/Spanish.
Responsibilities
- Provide customer service to walk-in, phone, and will-call customers.
- Process orders, quote prices, enter orders into the system, and provide order information to customers.
- Pull orders as required.
- Communicate product features, benefits, and warranty policy information to customers.
- Demonstrate product knowledge and explain product applications; provide technical advice, troubleshoot, and help resolve customer problems.
- Upsell by identifying related products and add-on extensions and informing customers of product promotions.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Tuition reimbursement.
- Paid maternity leave, parental leave, sick time, and vacation time.
- Generous time off package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
