Business Development Manager - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Tucson, AZ

3d

About The Position

The Business Development Manager is part of SiteOne Landscape Supply’s sales organization and is responsible for prospecting new accounts and expanding margin dollars in under-penetrated accounts. The role manages a book of business made up of accounts currently doing little or no business with SiteOne, using SiteOne resources, solution-selling techniques, and Territory Alignment tools to prioritize and target accounts.

The manager helps customers understand and use SiteOne’s capabilities, including SiteOne University, vendor support, and the Partner’s Program. The role works with Sales Support Representatives, Line of Business Specialists, and store associates to support successful order placement and fulfillment, improve the customer experience, and hand customers off to store personnel or a Key Account Manager when appropriate. It also handles customer complaints, reports progress on opportunities, and uses CRM tools to manage account activity and pipeline performance.

Requirements

• 3 to 5 years of new customer sales experience.
• Proven prospecting, negotiation, conflict-resolution, and customer-service skills.
• A proven approach to accessing decision makers at client organizations.
• Ability to use CRM tools to organize accounts, manage opportunities, and drive consistent sales execution.
• Knowledge of the sales cycle and solution-selling techniques.
• Ability to communicate the value proposition and differentiate SiteOne products and services.
• Ability to think quickly and make decisions.
• Effective presentation and communication skills.
• High school diploma or equivalent.

Nice To Haves

• 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products.
• Conversational proficiency in English and Spanish.
• College degree in a Business/Management discipline or related experience.

Responsibilities

• Prospect for new accounts and identify key decision makers.
• Manage accounts currently doing little or no business with SiteOne, expanding margin dollars through SiteOne resources and solution-selling techniques.
• Use Territory Alignment tools to prioritize and target focus accounts.
• Ensure customers know about and fully use SiteOne capabilities, including SiteOne University, vendor support, and the Partner’s Program.
• Coordinate with Sales Support Representatives, Line of Business Specialists, and store associates to support order placement, monitor fulfillment, and enhance the customer experience.
• Facilitate customer hand-offs to store personnel or a Key Account Manager when appropriate.
• Investigate and resolve customer complaints by developing solutions.
• Report progress against opportunities and share verifiable outcomes.
• Use CRM tools to manage account activity, track opportunities, document customer interactions, and report pipeline and performance.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay availability.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED