Business Development Manager – BFSI (Account Farming)

Synechron•Pittsburgh, PA

10d•$120,000 - $150,000

About The Position

Synechron is seeking an experienced business development professional to manage and grow existing Banking and Financial Services (BFSI) client accounts. The role focuses on increasing revenue and wallet share, strengthening strategic relationships, identifying cross-selling and upselling opportunities, and expanding Synechron’s presence within key accounts. The manager engages senior stakeholders, understands client business needs and technology priorities, and collaborates with internal delivery and technical teams to develop and close opportunities. The position covers strategic account planning and relationship management, revenue growth, opportunity development and sales execution, and collaboration across delivery, recruitment, presales, finance, and leadership. Relevant service areas include application development and maintenance, core banking modernization, digital banking and payments, data analytics, AI/ML, cloud, quality engineering, cybersecurity, risk management, staff augmentation, managed services, infrastructure support, and regulatory and compliance technology. The base salary varies by geography and other factors. For roles based in Dallas, Texas, or Pittsburgh, Pennsylvania, the stated base salary is $120,000–$150,000 per year, plus benefits. Synechron describes itself as a global consulting firm with more than 17,000 employees and 58 offices in 22 countries.

Requirements

7–12+ years of experience in IT services sales, business development, or strategic account management.
Strong experience farming and growing existing enterprise accounts in the BFSI sector.
Proven track record of upselling, cross-selling, and expanding existing client relationships.
Experience selling IT services, technology consulting, application development, managed services, or staff augmentation.
Established relationships with banking and financial services clients.
Experience engaging senior-level stakeholders and managing strategic enterprise accounts.
Strong understanding of banking technology and digital transformation initiatives.
Excellent communication, negotiation, relationship management, and presentation skills.

Responsibilities

Manage and grow a portfolio of existing banking and financial services accounts.
Develop long-term relationships with client stakeholders, including CIOs, CTOs, IT Directors, VPs, procurement heads, and business leaders.
Develop account management and growth strategies to increase revenue and wallet share.
Conduct client meetings, business reviews, and stakeholder engagements to understand evolving business requirements.
Build relationships across client business units and departments to expand Synechron’s presence.
Serve as the primary point of contact for assigned strategic accounts.
Identify and drive upselling and cross-selling opportunities across existing accounts.
Expand engagements by introducing additional IT services, consulting capabilities, and technology solutions.
Identify opportunities for new projects, service lines, resource augmentation, and managed services.
Engage new stakeholders and business units to increase account penetration.
Achieve quarterly and annual revenue growth targets across assigned accounts.
Identify opportunities to turn short-term engagements into long-term strategic partnerships.
Build trusted-advisor relationships with senior client executives and decision-makers.
Understand client business objectives, technology roadmaps, challenges, and upcoming initiatives.
Engage regularly with clients to assess satisfaction, identify concerns, and address business needs.
Conduct quarterly business reviews and account-planning sessions.
Work with client delivery teams to support service quality, customer satisfaction, and account retention.
Manage escalations and coordinate with internal leadership for timely resolution.
Identify, qualify, and develop opportunities within existing client accounts.
Lead client discussions, presentations, capability showcases, and commercial negotiations.
Coordinate with presales and technical teams to develop proposals, solutions, and pricing models.
Manage the opportunity lifecycle, including RFPs, RFIs, SOWs, contract renewals, and deal closures.
Maintain sales pipeline, account forecasts, and revenue projections.
Use knowledge of banking operations, technology ecosystems, and digital transformation to identify opportunities and align services with client needs.
Collaborate with delivery, recruitment, presales, finance, and leadership teams to support account growth.
Ensure smooth transition of new opportunities into project execution.
Monitor account performance, revenue realization, client satisfaction, and profitability.
Develop strategic account plans and provide regular updates to senior management.

Benefits

10 days of paid annual leave, plus sick leave and national holidays.
Maternity and paternity leave plans.
Comprehensive insurance including medical, dental, vision, life insurance, and long- and short-term disability; plans vary by region.
Retirement savings plans.
Higher education certification policy.
Commuter benefits, varying by region.
Extensive training opportunities focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business access to more than 5,000 curated courses for employees.
Coaching opportunities with colleagues from Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Possibility to work abroad.
Flexible workplace arrangements.
Mentoring, internal mobility, and learning and development programs.
Competitive compensation and benefits package.