Sales Development Account Manager, Business Development

Worldwide Clinical Trials•Durham, NC
•$43,500 - $86,500•Remote

About The Position

Worldwide Clinical Trials is hiring a Sales Development Account Manager to support customer acquisition and revenue growth by connecting with prospective clients and converting early interest into qualified opportunities. The role owns prospecting and lead qualification across assigned territories, researches target accounts, uncovers customer needs, and builds a pipeline of opportunities. It partners with Business Development and Marketing on territory strategies, outreach, and moving qualified opportunities forward. The position is remote and open to candidates based in the United States, with collaboration across global teams and time zones.

Requirements

  • Bachelor’s degree.
  • At least 2 years of inside sales and/or sales development experience, including new business development, lead nurturing and qualification, prospecting, and appointment setting.
  • Proficiency in English and strong written and verbal communication skills.
  • Experience with Salesforce or another CRM and sales automation tools, including auto-dial systems.
  • Drive and determination to meet and exceed targets and quotas, and understanding of the sales cycle.
  • Strong listening and discovery skills, including the ability to identify customer pain points, needs, and challenges.
  • Ability to stay organized, prioritize effectively, manage multiple activities, and maintain attention to detail in a fast-paced, changing environment.
  • Demonstrated ability to build and maintain effective internal and external relationships.

Nice To Haves

  • CRO or pharmaceutical industry experience, including knowledge of Phase I–IV clinical research and development.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

  • Generate sales opportunities through inbound lead qualification and targeted outbound prospecting.
  • Engage prospective customers by phone, email, and social outreach to build relationships and identify their needs and challenges.
  • Research target accounts and key prospects to develop and strengthen the opportunity pipeline across assigned territories.
  • Qualify leads and opportunities through discovery and research, secure customer appointments, and transition qualified opportunities to Business Development.
  • Partner with Business Development to create territory plans and strategies aimed at new customer and revenue growth targets.
  • Collaborate with Marketing on campaigns and initiatives that support prospect engagement and territory goals.
  • Manage prospecting and sales activities in Salesforce, CRM, SalesLoft, and other technology and data tools, maintaining accurate account, opportunity, contact, and lead records.
  • Meet daily, weekly, and monthly activity, RFP, and new business targets; follow up with Business Development on outcomes and next steps.
  • Attend trade shows and other events as needed.

Benefits

  • Competitive benefits package; specific benefits depend on location.
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