Business Development Manager- San Antonio, TX

Tenet Healthcare Corporation•United States,

6d•Onsite

About The Position

The Business Development Manager is responsible for physician outreach and, based on market needs and leadership direction, may specialize in service line development. In alignment with enterprise and local strategic priorities, the role builds and fosters relationships with physicians, physician assistants, nurse practitioners, practice managers, and schedulers to grow Tenet hospitals and service lines. The position seeks to increase providers’ selection of Tenet services by educating them about relevant hospitals, programs, and differentiators and addressing concerns related to hospital operations. All engagement must comply with the Company’s Standards of Conduct, policies, and procedures, particularly those concerning referral source arrangements. The role focuses on specialty providers who do not have a working relationship with Tenet, as well as providers who use Tenet for some of their services. It includes planning and conducting in-person outreach to medical and surgical specialist offices throughout the assigned market service area, assessing referral patterns and market dynamics, developing business development strategies with operational and medical leaders, and maintaining ongoing provider relationships. The manager documents client engagement in the defined CRM tool, reports on sales activity and market trends, adapts tactics based on feedback, and supports designated network-development initiatives. The position requires travel within the market and a Motor Vehicle Records check.

Requirements

Bachelor’s degree.
At least 5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices.
Demonstrated success in a marketing or sales role.
Excellent organizational, interpersonal, facilitation, and communication skills.
Ability to work independently with minimal supervision.
Ability to travel within the market.
Must pass a Motor Vehicle Records check.

Responsibilities

Plan and conduct in-person visits, primarily with key stakeholders at medical and surgical specialist physician offices across the defined market service area, to increase selection of hospital and market services.
Evaluate and interpret physician referral patterns and trends for market facilities’ service lines and understand market dynamics.
Develop business development strategies for target markets and services in collaboration with operational and medical leaders, and gain support for those strategies.
Research assigned providers’ portfolios and understand the decision-making factors behind hospital selection to inform provider engagement.
Conduct face-to-face sales meetings with clients and explain service line attributes, processes, and outcomes to consumers.
Conduct follow-up meetings with physicians, practice managers, and others to understand physicians’ desires, needs, and obstacles to growth.
Communicate client feedback and partner with appropriate market and hospital resources to resolve issues and better serve patients and provider partners.
Prepare and present sales reports that identify trends, lessons learned, opportunities, and areas for improvement toward market goals.
Modify and execute business development tactics based on client and facility-leader feedback to achieve optimal business outcomes.
Maintain current knowledge of the health system, hospital, and provider landscape relevant to the specialization and assigned market service area.
Document client engagement, outcomes, and required follow-up in the defined CRM tool daily and in a timely manner.
Support implementation of key initiatives requiring relevant network development, as directed by the Group Vice President and/or CSO.
Perform duties with high ethical standards and strict adherence to company policies and procedures.