About The Position

Hydrafacial is seeking a Business Development Manager to manage provider accounts in a defined territory and serve as the primary revenue relationship between SkinHealth Systems and its provider base. The role focuses on increasing consumable revenue, provider loyalty, and long-term brand growth by helping accounts reach their clinical and commercial potential. The manager introduces products, protocols, and treatment boosters; develops business plans with customers; identifies opportunities for additional or upgraded devices; and delivers clinical and business training to providers and staff. The position also supports loyalty and ordering programs, executes field initiatives and events, collaborates with internal sales and training partners, represents the company at customer and industry events, and documents customer interactions and activities in Salesforce. This is a primarily field-based position involving extensive driving, frequent air travel, and travel of up to 75%. Evening and weekend events may be required. The role requires physical activity in clinical environments and the ability to carry demonstration materials weighing up to 40 pounds.

Requirements

  • High school diploma or GED.
  • At least 5 years of account management experience selling into the aesthetics cash-pay market, such as dermatology, plastic surgery, or med-spa.
  • Valid driver's license and reliable personal vehicle.
  • Demonstrated success helping medical practices or med-spas build a business around a clinical product or device.
  • Experience developing tools, processes, and programs to drive patient volume at an owner-operated business level.
  • Strong clinical, sales, and business acumen, including the ability to communicate ROI and value propositions effectively.
  • Proven record of quota achievement and MBO attainment.
  • Ability to strategically upsell, forecast accurately, and leverage internal resources to achieve goals.
  • Exceptional communication, planning, and organizational skills.
  • Ability to build and sustain client relationships that increase product utilization.
  • Ability to travel up to 75% by automobile or plane.
  • Flexibility to attend evening and weekend events as needed.
  • Ability to drive extensively, often 4–6 hours per day, and travel frequently by air.
  • Ability to stand, walk, and remain physically present in clinical environments for up to 8 hours.
  • Ability to lift and carry product samples, trunk stock, and demonstration materials weighing up to 40 pounds.
  • Ability to perform and demonstrate Hydrafacial treatments at client locations as required.
  • Ability to sit for extended periods while driving or working on a laptop between client visits.
  • Ability to occasionally set up and break down display or demonstration equipment at trade shows and events.

Nice To Haves

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Aesthetic license.
  • Experience with Salesforce CRM.

Responsibilities

  • Manage a defined territory of provider accounts for Hydrafacial and the full SkinHealth Systems treatment platform.
  • Introduce new products, protocols, and treatment boosters to increase utilization and consumable reorder rates.
  • Develop individualized business plans with customers to drive patient volume, improve treatment menu positioning, and increase practice revenue attributable to Hydrafacial.
  • Drive second-system and trade-up device purchases by identifying customer growth opportunities and building ROI-based business cases.
  • Use trunk stock to increase booster penetration, support in-office demonstrations, and expand protocol adoption.
  • Deliver clinical and business training to providers and staff, independently or with the Regional Training Specialist, covering patient consultation, front desk coaching, and treatment protocols.
  • Support provider engagement with the loyalty program, My Beauty Health app, and online ordering platform.
  • Execute field programs and in-office events to increase advanced treatment utilization and reinforce Hydrafacial's clinical and commercial value.
  • Collaborate with Capital Sales Managers, Regional Training Specialists, and Inside Business Development Managers on territory strategies.
  • Represent SkinHealth Systems at customer events, regional meetings, and trade shows.
  • Maintain accurate daily documentation of customer interactions, business plans, and activities in Salesforce.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Accident insurance
  • Pet insurance
  • Company-paid life and AD&D insurance
  • Company-paid long-term and short-term disability insurance
  • 401(k) with employer match
  • Paid time off (PTO)
  • Paid holidays
  • Annual bonuses may be available
  • Long-term incentives based on level may be available
  • Region-specific benefits may be available
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