Bdc Representative
Charlie Clark Auto Group•Brownsville, TX
About The Position
The Business Development Center (BDC) Representative receives incoming sales calls, establishes relationships with customers, and schedules appointments for Sales Associates. The role interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff, and customers.
Requirements
- High school diploma or equivalent.
- Excellent oral, written, and interpersonal communication skills.
- Extensive customer service, sales, or telemarketing background.
- Computer literacy and strong organizational and follow-up skills.
- Ability to read and comprehend instructions and information.
- Excellent problem-solving skills.
- High school diploma or GED; or one to two years of related experience and/or training; or an equivalent combination of education and experience.
Responsibilities
- Receive inbound sales phone calls and leads.
- Identify clients’ needs and schedule appointments.
- Place outbound phone calls to potential leads.
- Address clients’ concerns before their appointment, including questions about cost, warranties, and appointment duration.
- Contact clients before their appointment to confirm it.
- Mail marketing letters to provided leads.
- Follow up after visits to ensure customer satisfaction.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
