BDC Representative

Quality Chevrolet•Escondido, CA

About The Position

Quality Chevrolet is seeking a motivated BDC Representative to support its Business Development Center and lead follow-up process. The role focuses on contacting potential and existing customers, responding to internet leads, scheduling sales appointments, following up with undecided buyers, and keeping customer information accurate in the CRM.

Requirements

  • Be well-spoken and use proper grammar.
  • Have strong communication and people skills.
  • Be comfortable working in a fast-paced, goal-driven environment.
  • Be tech-savvy and quick to learn new systems.

Nice To Haves

  • Experience in BDC, customer service, or high-volume call centers.
  • Bilingual in Spanish.

Responsibilities

  • Make a high volume of outbound calls to potential and existing customers.
  • Respond promptly to internet leads by phone, email, and text.
  • Schedule sales appointments and follow up with undecided buyers.
  • Maintain accurate records in the CRM.
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