Business Development Associate - New Jersey

Thriveworks•Jersey City, NJ

About The Position

Thriveworks is hiring a New Jersey-based Business Development Associate to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across New Jersey. This externally facing role combines business development, relationship management, and territory strategy, with a focus on developing referral opportunities and driving measurable growth. The position manages relationships from initial outreach through long-term partnership growth and collaborates with internal teams to address partner needs and support growth. Thriveworks is a clinician-founded and operated mental healthcare organization with more than 2,800 providers across all 50 states, over 340 in-person locations, and participation with more than 360 commercial and government health plans. Applicants must live in New Jersey and be legally authorized to work in the United States at the time of hire. The position is not eligible for employment visa sponsorship.

Requirements

2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
Strong communication, relationship-building, and problem-solving skills.
Confidence with outbound outreach and developing new relationships.
Ability to manage multiple accounts and independently prioritize opportunities.
Comfort using data and performance metrics to drive decisions.
CRM experience; Salesforce is strongly preferred.
Strong ownership, organization, and follow-through.
Ability to thrive in a fast-paced, growth-oriented environment.
Must live in New Jersey to qualify.
Must be legally authorized to work in the United States at the time of hire; employment visa sponsorship is not available.

Nice To Haves

Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
Salesforce experience is strongly preferred.

Responsibilities

Manage healthcare partner and referral-source accounts to increase referrals and new client visits.
Develop strategies to grow existing partnerships and establish new referral relationships.
Identify high-potential providers, practices, specialties, and healthcare organizations in assigned markets.
Use referral and account data to prioritize outreach, find opportunities, and re-engage declining or inactive partners.
Build relationships with physicians, advanced practice providers, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
Conduct proactive outreach by phone, email, virtual meetings, and in-person engagement when appropriate.
Educate partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
Serve as a trusted point of contact across multiple levels of strategic accounts.
Help partners navigate the referral process and remove barriers to patient access.
Promote adoption of referral tools, including the Patient Referral Dashboard.
Identify recurring partner needs and work with internal teams to improve the referral experience.
Follow through on partner commitments, meetings, and growth opportunities.
Research healthcare markets and identify new partnership opportunities.
Develop relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
Prioritize accounts based on referral potential, performance, and strategic value.
Maintain accurate account and activity information in Salesforce.
Use CRM systems, dashboards, and referral data to evaluate performance and prioritize opportunities.
Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.
Contribute to goals measured by client visits, referral growth, partnership expansion and reactivation, outreach, dashboard adoption, Salesforce accuracy, and follow-through.