Business Development Account Manager

CommScope Inc.•Lebanon, NH

About The Position

The Business Development Account Manager is responsible for growing CommScope's Enterprise business across Western Australia and South Australia. The role leverages existing customer and partner relationships while pursuing new opportunities to expand revenue, market share, and customer engagement. Working with customers, channel partners, consultants, and internal stakeholders, the Account Manager develops and executes territory strategies, identifies emerging opportunities, and positions CommScope solutions to address changing business and technology challenges. The position requires strong pipeline management, accurate forecasting, strategic account planning, and a commitment to exceptional customer outcomes and sustainable business growth.

Requirements

  • Proven experience in B2B account management, business development, or solution sales.
  • Experience creating new business opportunities while maintaining and growing existing customer relationships.
  • Technical or commercial experience in communications, structured cabling, networking, enterprise infrastructure, or an associated industry.
  • Demonstrated capability in account planning, project planning, pipeline development, forecasting, and commercial negotiation.
  • Experience using D365 or a comparable CRM platform, together with strong Microsoft Office skills.
  • Excellent written and verbal communication, presentation, and stakeholder management skills.
  • Ability to work autonomously and virtually while collaborating effectively across functions and locations.
  • Results-focused, self-driven, energetic, and enthusiastic.
  • Strong customer focus and a practical, consultative selling approach.
  • Commercial awareness and confidence building trust, influencing decisions, and negotiating outcomes.
  • Well organised, with strong time management and prioritisation skills.
  • Comfort exercising initiative and resolving moderately complex issues.
  • Collaborative team player who communicates clearly and follows through on commitments.

Responsibilities

  • Manage an established portfolio of customers, distributors, installation partners, consultants, and other channel relationships.
  • Build trusted, long-term relationships with key customer and partner stakeholders.
  • Understand customers’ business, technology, and product requirements and position appropriate enterprise infrastructure solutions.
  • Develop and execute account plans to support retention, revenue growth, and customer engagement.
  • Lead regular customer and partner reviews, follow through on agreed actions, and maintain a high standard of service.
  • Influence purchase decisions through clear value propositions, presentations, and commercially sound recommendations.
  • Identify, qualify, and progress new opportunities across target accounts, market segments, and applications.
  • Build a healthy sales pipeline through proactive prospecting, customer referrals, partner collaboration, networking, and industry engagement.
  • Develop relationships with new end users, consultants, contractors, integrators, and other decision makers or influencers.
  • Assess customer needs, define opportunities, and coordinate compelling technical and commercial responses.
  • Prepare and present proposals, manage negotiations, and progress opportunities through to close.
  • Identify growth areas by monitoring customer priorities, market activity, and competitor positioning.
  • Create territory, account, and project plans with clear priorities, actions, and measures of success.
  • Maintain accurate opportunity, revenue, and demand forecasts in D365.
  • Report clearly on pipeline health, account activity, forecast position, risks, and required support.
  • Coordinate internal stakeholders and resources to support customer requirements and high-quality delivery.
  • Travel within the assigned territory as required.
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