Business Consultant
STARLIMS Corporation•,
About The Position
The Business Consultant is a highly visible role supporting the sales process and customer retention. The position helps the Sales team meet annual revenue objectives by providing technical expertise and strategic guidance, with a professional, strategic, and customer-centric approach. The consultant applies in-depth knowledge of laboratory informatics and STARLIMS products, working across the organization to develop technical solutions tailored to customer needs and contribute to sales strategy and purchase decisions.
Requirements
- Strong understanding of the laboratory informatics industry.
- Hands-on experience in laboratory environments, or strong familiarity with laboratory operations and informatics requirements.
- Strong understanding of relevant regulatory standards.
- Ability to develop tailored technical solutions and explain complex information clearly.
- Strong problem-solving and analytical skills, with a customer-focused approach.
- Effective verbal and written communication skills for internal and client-facing interactions.
- Collaborative approach to working across departments to achieve business objectives.
Nice To Haves
- Basic experience with SQL-compliant databases, particularly Oracle and Microsoft SQL Server.
Responsibilities
- Partner with the Sales team to support the pre-sales process and align with revenue targets.
- Contribute accurate, comprehensive, and competitive technical content for RFIs and RFPs.
- Develop and deliver tailored demonstrations that highlight STARLIMS solutions and address customers’ specific needs and challenges.
- Collaborate with Professional Services, Product Management, Sales Operations, Marketing, and Support to enable effective pre-sales and post-sales workflows.
- Communicate regularly with customers, support satisfaction, act as a trusted technical advisor, and build lasting partnerships.
- Stay current on industry trends, competitive products, and emerging technologies to position STARLIMS solutions effectively.
- Provide feedback on product enhancements and strategic initiatives, considering financial outcomes and customer impact.
- Present complete and accurate information to stakeholders, keep commitments, and uphold company values.
Benefits
- Market-competitive benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
