Business Services Consultant
About The Position
The Business Services Consultant develops relationships with local employers and helps workforce center customers—job seekers and employers—identify tools and resources suited to their employment-related needs. The role engages employers, builds employment pipelines for job seekers, and recommends employment strategies that lead to employment opportunities. The consultant provides employers with information and assistance on labor market trends, employment and labor laws, work-based training programs, tax incentives, and agency resources. The position also supports employers with WorkInTexas job postings and system use, coordinates referrals of qualified job seekers, and participates in employment-related events. The role requires maintaining knowledge of workforce programs and services, cultivating employer relationships, traveling for work activities, and preparing and delivering presentations as needed. The position includes work in a typical office environment and local travel. Travel may involve exposure to heat, cold, inclement weather, and occasional environmental hazards. The employee must be able to access workstation components and office equipment, communicate effectively, type and write frequently, bend and twist, and lift up to 10 pounds.
Requirements
- Bachelor’s degree preferred, plus at least three years of work experience in sales, recruitment, employment services, business services, marketing, outreach, and interviewing techniques; alternatively, at least 60 college credit hours plus five years of full-time qualifying work experience.
- Excellent oral and written communication skills.
- Own transportation for use in performing job duties.
- Maintain a professional appearance and attire.
- Valid Texas motor vehicle operator’s license and reliable means of transportation.
- Ability to read, write, and communicate verbally and in writing to express and exchange ideas.
- Ability to access workstation components and other office equipment.
- Frequent typing and writing, and ability to bend and twist.
- Ability to lift up to 10 pounds.
Nice To Haves
- Experience generating new accounts and maintaining accounts in both private and public sectors.
- Ability to enter data into and extract information from a computer system and written materials such as forms, resource lists, and case records accurately and in a timely manner.
- Bilingual in English and Spanish.
- Bachelor’s degree.
Responsibilities
- Develop business relationships with local employers and cultivate contacts in in-demand industries and businesses.
- Help workforce center customers identify employment tools and resources that match their needs.
- Engage employers and create employment pipelines for job seekers; recommend employment strategies that lead to job opportunities.
- Provide employers with labor market trends and information, employment and labor law information, work-based training programs, tax incentives, and information on agency resources.
- Assist employers in developing quality WorkInTexas job postings.
- Enter data, screen and refer job postings, and verify job postings through audits in the WorkInTexas system.
- Coordinate with workforce center staff to match and refer qualified job seekers to WorkInTexas job postings.
- Provide technical assistance to employers using the WorkInTexas system.
- Coordinate and participate in on-site and off-site job fairs, workshops, seminars, and other employment-related activities.
- Maintain working knowledge of workforce system programs and services.
- Travel to meetings, training, outreach, and other activities.
- Prepare and deliver presentations to employers and employer groups as needed.
- Coordinate media inquiries and interview requests with appropriate departments.
- Adapt to change and handle other essential tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
