Business Services Consultant

Career Team•McKinney, TX
•$51,000 - $53,000•Onsite

About The Position

Career Team is seeking a Business Services Consultant to provide expert consulting services to businesses, helping them navigate workforce solutions and maximize hiring and retention strategies. The role reports directly to the Business Services Manager and supports employers and job seekers through outreach, hiring events, job placement, work-based learning, and other workforce programs. The position is onsite and requires travel within and outside the designated worksite, estimated at 25%.

Requirements

  • Bachelor’s degree in Business Administration, Human Resources, or a related field, or previous experience in business consulting, workforce development, or a similar role.
  • Strong understanding of workforce solutions, job placement strategies, and employer engagement practices.
  • Excellent communication and interpersonal skills, including the ability to build and maintain business relationships.
  • Ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes.
  • Familiarity with labor market trends, employment laws, and regulations affecting businesses.
  • Proficiency in Microsoft Office Suite and CRM software for managing client relationships.
  • Ability to work independently and collaboratively within a team environment, including with minimal supervision.
  • Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
  • Commitment to high-quality consulting services and client satisfaction.
  • Flexibility to adapt to changing priorities and business needs.
  • Strong relationship-building skills, with the ability to gather information and provide solutions that exceed expectations.
  • Ability to multitask in a fast-paced environment and demonstrate strong listening and problem-solving skills.
  • Valid driver’s license.

Nice To Haves

  • Bilingual or multilingual ability.
  • Strong multitasking abilities and a proactive approach to tasks.
  • Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

  • Establish and maintain professional relationships with local businesses and organizations through consistent outreach to develop job orders, employment arrangements, and work-based learning opportunities.
  • Plan and execute recruiting and hiring events for employers and diverse job seekers using in-person and virtual platforms.
  • Collaborate with community and business partners to plan and execute recruiting events.
  • Deliver presentations to employers and program participants about employment opportunities and labor market information, in person and virtually.
  • Assist in implementing new Business Services programs and services with employers.
  • Negotiate and develop agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed.
  • Interact with employers to create job orders and fill job vacancies.
  • Respond to and resolve local business needs through available resources.
  • Follow up with employers to assess service quality and the quantity of referrals.
  • Work with the Center Manager and program staff to match job seekers to work-based learning opportunities.
  • Develop workplace talent through internships and enforce employer expectations.
  • Provide career planning and advisement to assist with job placement, advancement, and retention.
  • Assist with successfully placing participants in unsubsidized employment.
  • Track program participants’ successful participation and report on job placements and new employer partnerships.
  • Review individual employment and placement plans, identify barriers, and refer customers to appropriate resources.
  • Approach each day and task with a “ZAG” mindset.
  • Perform other duties assigned by the immediate supervisor that are consistent with the position’s responsibilities and evolving business needs.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Short- and long-term disability benefits
  • 401(k), available after 90 days of employment
  • Paid time off (PTO)
  • Paid holidays
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