Business Banking Sr Relationship Manager

Bank of America • Los Angeles, CA

2d • Onsite

About The Position

This role provides advice and financial solutions to complex Business Banking clients and prospects. The Relationship Manager serves as a primary point of contact and trusted advisor, acquiring, deepening, and maintaining profitable relationships. The position manages an extensive portfolio of clients with annual revenues of $20–$50 million and helps companies save, borrow, and invest for their current and future needs.

The role collaborates with teammates and local market stakeholders across the bank, including Investment Banking, Foreign Exchange, and Wealth Management. It facilitates relationships with Product Specialists in Credit, Treasury Management, and Merchant Services to design and deliver financial solutions. The Relationship Manager uses knowledge of bank products and services to identify cross-selling opportunities and improve client satisfaction, while adapting to changes in sales practices and market conditions.

Bank of America describes its purpose as helping make financial lives better through its connections, with a focus on Responsible Growth and an inclusive workplace. The company states that this office-based role follows its in-office culture and role-specific flexibility requirements. The position is based at the Century City Main Office in Los Angeles, California, is first shift, and is scheduled for 40 hours per week.

Requirements

• At least 5 years of experience in commercial lending, business development, commercial credit, and portfolio management in business banking or the middle-market sector.
• Experience managing an extensive portfolio of clients with annual revenues of $20–$50 million.
• Proven track record of sales, prospecting for new business, and enhancing existing relationships.
• Ability to understand and interpret financial statements and cash flow analysis to assess companies’ financial conditions and industry trends.
• High school diploma, GED, or equivalent work experience.

Nice To Haves

• Bachelor’s degree in Business, Finance, or Economics, or equivalent relevant work experience.
• Skills in business development, client experience, branding, client management, client solutions, advisory, relationship building, account management, financial analysis, leadership development, loan structuring, referral identification, credit documentation, pipeline management, referral management, regulatory compliance, and risk management.

Responsibilities

• Manage an extensive portfolio of complex clients and prospects with annual revenues of $20–$50 million, helping companies save, borrow, and invest for current and future needs.
• Acquire, deepen, and maintain profitable client relationships through sales, prospecting, and enhancement of existing relationships.
• Understand and interpret financial statements and cash flow statements to assess companies’ financial conditions and industry trends.
• Collaborate with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management.
• Facilitate relationships with Product Specialists in Credit, Treasury Management, and Merchant Services to design and deliver financial solutions.
• Lead and facilitate dialogue with complex clients and prospects about their industries, alternative capital structures, and general business issues.
• Coach and mentor peers while using leadership skills.
• Adapt to changes in sales practices and broader market and industry conditions.
• Use knowledge of the bank’s products and services to identify cross-selling opportunities and increase client satisfaction.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Eligibility to participate in an annual discretionary incentive plan, with awards based on individual performance and behaviors, business-line or group performance and contributions, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED