Business Banking Relationship Manager

Bank of America • Oakland, CA

6d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports profitable growth of the business banking customer base and acquires new client opportunities through prospecting, networking, and external referral sources. It also includes opening core business accounts in accordance with procedural guidelines.

The position manages the end-to-end client journey, delivers a branded customer experience, and identifies appropriate small business solutions while mitigating risk. The role is primarily field-based, with a minimum of 80% of time spent in the field, and collaborates with internal partners to develop opportunities and help business owners meet short- and long-term goals. It also supports the sales delivery model and coaches, develops, guides, and provides feedback to associates and clients.

Bank of America describes an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. This role is based in Oakland, California, and is eligible for a formulaic incentive plan and employee benefits. The annual pay range is $90,000 to $110,000, with offers determined by experience, education, and skill set.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and enjoyment of prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients' financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoyment of partnering and negotiating with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Nice To Haves

• Community leadership experience.
• Strong computer skills and an ability to multitask in a demanding environment.
• Bachelor's degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of working time in the field.
• Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their short- and long-term business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Acquire new client opportunities through prospecting, networking, and developing external referral sources.
• Open core business accounts while adhering to procedural guidelines.
• Manage and deepen relationships with high-value and opportunity clients and support profitability growth of the business banking customer base.

Benefits

• Paid time off.
• Access to employee resources and support.
• Benefits eligibility.
• Formulaic incentive plan eligibility, with incentives based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed