Business Banking Relationship Manager - Eastern Pennsylvania

Bank of America•Blue Bell, SD

13d•Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports profitability and growth of the business banking customer base, identifies and develops business opportunities, and acquires new clients through prospecting, networking, and external referral sources. It also involves opening core business accounts in accordance with procedural guidelines. The manager delivers a branded customer experience, spends at least 80% of the time in the field, and partners with internal teams to identify and serve small business needs. The position uses credit knowledge and financial analysis to advise business owners on relevant solutions, services, and digital capabilities. It also supports sales execution and growth of the bank’s Small Business segment and coaches, develops, guides, and provides feedback to associates and clients.

Requirements

Proven success in consultative sales in financial services and/or business-to-business sales.
Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
Passion for outside sales and willingness to spend time prospecting.
Motivation to enhance existing relationships and exceed sales goals.
Ability to analyze clients’ financial conditions and industry trends.
Ability to understand and interpret financial statements and cash flow analysis.
Excellent communication skills and demonstrated leadership ability.
Ability to partner and negotiate with a team of bank employees to solve client issues.
Demonstrated management of a client portfolio focused on relationship development and deepening.
Thorough knowledge of small business financial products and services.
Familiarity with CRM platforms and other banking systems.

Nice To Haves

Community leadership experience.
Strong computer skills and ability to multitask in a demanding environment.
Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

Manage the end-to-end client journey to meet client needs, identify sales opportunities, and mitigate risk.
Identify and refer specialized small business opportunities and solutions, including through small business relationship reviews.
Deliver a branded customer experience within aligned sales portfolios and spend at least 80% of the time in the field.
Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
Coach, develop, guide, and provide feedback to associates and clients while promoting a client- and employee-centric culture.
Open core business accounts while following procedural guidelines.
Prospect, network, develop external referral sources, and acquire new client opportunities.