About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports profitability and growth of the business banking customer base by identifying opportunities, acquiring new clients through prospecting and networking, and developing external referral sources. The role also opens core business accounts in accordance with procedural guidelines. The position delivers a branded client experience, spends at least 80% of the time in the field, and partners with internal specialists to identify and provide business banking solutions. It is based in Minneapolis, Minnesota, with a stated first shift schedule and 40 hours per week. Bank of America describes its culture as inclusive and caring, emphasizes in-office collaboration and career development, and offers eligible employees benefits and paid time off.

Requirements

  • Proven success in consultative sales in financial services and/or business-to-business sales.
  • Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
  • Passion for outside sales and enjoyment of prospecting.
  • Motivation to enhance existing relationships and exceed sales goals.
  • Ability to analyze clients’ financial conditions and industry trends.
  • Ability to understand and interpret financial statements and cash flow analysis.
  • Excellent communication skills and demonstrated leadership ability.
  • Enjoyment of partnering and negotiating with a team of bank employees to solve client issues.
  • Demonstrated management of a client portfolio focused on relationship development and deepening.
  • Thorough knowledge of small business financial products and services.
  • Familiarity with CRM platforms and other banking systems.
  • High school diploma/GED or equivalent work experience.

Nice To Haves

  • Community leadership experience.
  • Strong computer skills and ability to multitask in a demanding environment.
  • Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

  • Manage the end-to-end client journey to address client needs, pursue sales opportunities, and mitigate risk.
  • Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
  • Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
  • Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
  • Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their business goals.
  • Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
  • Coach, develop, guide, and provide feedback to associates and clients while supporting a client- and employee-centric culture.
  • Acquire new client opportunities through prospecting, networking, and developing external referral sources.
  • Open core business accounts while following procedural guidelines.

Benefits

  • Benefits eligibility
  • Paid time off
  • Resources and support for employees
  • Formulaic incentive plan eligibility
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