Business Banking Relationship Manager - Greater Minneapolis-St. Paul Metro

Bank of America • Minneapolis, MN

10d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports the profitability and growth of the business banking customer base and acquires new client opportunities through prospecting, networking, and developing external referral sources. It also includes opening core business accounts in accordance with procedural guidelines.

The position manages the end-to-end client journey, identifies small business opportunities, advises business owners on financial solutions, and collaborates with internal partners to meet client needs and achieve sales and growth targets. The role is based in the Greater Minneapolis–St. Paul metro area, with a stated expectation to work in the field at least 80% of the time. Bank of America describes its culture as focused on Responsible Growth, inclusion, teammate development, and wellness, and states that it is committed to an in-office culture with role-specific flexibility.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and willingness to spend time prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients' financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Ability to partner and negotiate with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.
• High school diploma/GED or equivalent work experience.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor's degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of the time in the field.
• Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth for the bank's Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Open core business accounts while following procedural guidelines.
• Prospect, network, and develop external referral sources to acquire new client opportunities.
• Manage and deepen relationships with high-value and opportunity clients and support profitability growth of the business banking customer base.

Benefits

• Paid time off.
• Industry-leading benefits and resources and support for employees' well-being.
• Formulaic incentive plan eligibility, with incentive opportunities based on performance against defined metrics. The posting does not identify this as a standard benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED