Business Banking Relationship Manager - Boston, MA

Bank of America • Boston, MA

18d • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports profitability and growth of the business banking customer base by identifying and developing opportunities, acquiring new clients through prospecting and networking, and cultivating external referral sources. It also opens core business accounts while following procedural guidelines.

The position is based at 100 Federal St in Boston, Massachusetts. Bank of America maintains an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role requires working in the field at least 80% of the time and is scheduled for the first shift, 40 hours per week.

The role offers an annual salary range of $90,000 to $110,000, with offers determined by experience, education, and skill set. It is eligible for a formulaic incentive plan and benefits, including paid time off. Benefits and incentive eligibility are governed by applicable plan provisions.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and willingness to spend time prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients' financial conditions and industry trends.
• Ability to understand and interpret financial statements and conduct cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to resolve client issues.
• Demonstrated management of a client portfolio focused on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to address client needs, drive sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
• Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth for the bank's Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Prospect, network, and develop external referral sources to acquire new client opportunities.
• Open core business accounts in accordance with procedural guidelines.
• Manage and deepen client relationships and support the profitability and growth of the business banking customer base.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees’ physical, emotional, and financial wellness.
• Affordable, competitive, and flexible benefits.
• Formulaic incentive plan eligibility, with opportunities based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed