Business Banking Relationship Manager

Bank of America • Denver, CO

7d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million and actively manages and deepens relationships with high-value and opportunity clients. The role supports the profitability and growth of the business banking customer base, develops new client opportunities through prospecting, networking, and external referral sources, and opens core business accounts while following procedural guidelines.

The position manages client relationships and sales opportunities while mitigating risk, advises small business owners on financial products and services, and works with internal partners to deliver solutions. The role spends at least 80% of its time in the field and supports the growth of the bank’s Small Business segment. It also coaches and guides associates and clients, provides feedback, and contributes to a client- and employee-centric culture.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients’ financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Ability to partner and negotiate with a team of bank employees to resolve client issues.
• Demonstrated management of a client portfolio focused on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.
• High School Diploma/GED or equivalent work experience.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
• Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their short- and long-term business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Acquire new client opportunities through prospecting, networking, and external referral sources.
• Open core business accounts in accordance with procedural guidelines.

Benefits

• Industry-leading benefits.
• Paid time off.
• Resources and support for employees.
• Formulaic incentive plan eligibility, with incentive opportunities potentially offered monthly, quarterly, and/or annually based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED