Business Banking Relationship Manager

Bank of America•Denver, CO

6d•Onsite

About The Position

At Bank of America, this role provides comprehensive financial solutions to businesses with annual revenues up to $20 million while managing and deepening relationships with high-value and opportunity clients. The position supports profitability and growth of the business banking customer base, identifies and develops opportunities, and acquires new clients through prospecting, networking, and external referral sources. It also opens core business accounts in accordance with procedural guidelines. The role delivers a branded customer experience and manages the client journey from end to end, meeting client needs, identifying sales opportunities, and mitigating risk. It requires working in the field at least 80% of the time and partnering with internal teams to expand small-business opportunities. Bank of America describes an in-office culture supporting collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The position is based at 675 15th St in Denver, Colorado. It is a first-shift role scheduled for 40 hours per week. The stated annual salary range is $90,000–$110,000, with offers determined by experience, education, and skill set. The role is eligible for a formulaic incentive plan and benefits, including paid time off.

Requirements

Proven success in consultative sales in financial services and/or business-to-business sales.
Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
Passion for outside sales and enjoyment of prospecting.
Motivation to enhance existing relationships and exceed sales goals.
Ability to analyze clients’ financial conditions and industry trends.
Ability to understand and interpret financial statements and cash flow analysis.
Excellent communication skills and demonstrated leadership ability.
Enjoys partnering and negotiating with a team of bank employees to solve client issues.
Demonstrated management of a client portfolio with a focus on relationship development and deepening.
Thorough knowledge of small-business financial products and services.
Familiarity with CRM platforms and other banking systems.
High school diploma/GED or equivalent work experience.

Nice To Haves

Community leadership experience.
Strong computer skills and ability to multitask in a demanding environment.
Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
Identify and refer specialized small-business opportunities and solutions, and conduct small-business relationship reviews.
Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of the time in the field.
Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small-business opportunities.
Use credit knowledge to advise small-business owners on solutions, services, and digital capabilities supporting their short- and long-term goals.
Support execution of the sales delivery model to achieve targeted performance and growth for the bank’s Small Business segment.
Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
Prospect, network, develop external referral sources, and acquire new client opportunities.
Open core business accounts while following procedural guidelines.