Business Banking Relationship Manager - Chicago Metro

Bank of America • Chicago, IL

3d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, this role supports the company’s purpose of helping make financial lives better through responsible growth and strong client, teammate, community, and shareholder relationships. The bank emphasizes an inclusive, caring workplace and an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

The Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million. The role actively manages and deepens relationships with high-value and opportunity clients, supports profitability and growth of the business banking customer base, and acquires new client opportunities through prospecting, networking, and external referral sources. The position also opens core business accounts while following procedural guidelines.

The role delivers a branded customer experience and spends at least 80% of its time in the field. It partners with internal specialists and advises small business owners on credit, financial solutions, services, and digital capabilities to help them meet short- and long-term business goals. The position is based in Chicago, Illinois, is a first-shift role, and is scheduled for 40 hours per week. The stated annual salary range is $90,000–$110,000, with eligibility for a formulaic incentive plan. The role is benefits eligible and provides access to paid time off and employee support resources.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and willingness to spend time prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze client financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Ability to partner and negotiate with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.
• High school diploma/GED or equivalent work experience.
• Ability to work a 40-hour week on first shift.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, identify sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of the time in the field.
• Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth for the bank’s Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while supporting a client- and employee-centric culture.
• Manage and deepen relationships with high-value and opportunity clients and support business banking customer-base profitability.
• Acquire new client opportunities through prospecting, networking, and developing external referral sources.
• Open core business accounts in accordance with procedural guidelines.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Formulaic incentive plan eligibility, with incentives based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED