Business Banking Relationship Manager

WaFd Bank•Bellingham, WA

5h•$80,170 - $123,600

About The Position

The Business Banking Relationship Manager 1 develops and maintains existing business relationships and wins new credit and non-credit relationships that align with the bank’s client selectivity, profitability, and risk criteria. The role independently negotiates terms with minimal assistance and partners with Business Banking colleagues, Treasury Management Officers, Treasury Analysts, and other teams to develop and service credit, depository, and treasury relationships. Credit needs are primarily handled through a centralized underwriting channel. The position manages relationships meeting Business Banking criteria, including LTOB greater than $500M and TRE greater than $5MM, with the aim of maximizing profitability while limiting credit risk. The manager is expected to uphold WaFd Bank’s value of being kind when serving clients and coworkers.

Requirements

Bachelor’s degree or approved equivalent; coursework in finance, accounting, and real estate analysis, or equivalent commercial banking training.
At least 2 years of experience originating business loans up to $5MM through a centralized underwriting channel.
Proven success growing existing credit and deposit relationships and winning new relationships.
Working knowledge of commercial lending terminology, sound credit underwriting fundamentals, loan processing, loan documentation, and lending procedures.
Negotiation experience, accuracy, strong organizational skills, and attention to detail.
Ability to work successfully with clients with diverse banking needs.
Effective verbal and written communication and customer relations skills.
Ability to work independently with little supervision and in a team environment.
Proficiency with Microsoft Office applications, particularly Word, PowerPoint, Excel, Teams, Outlook, and Power BI.
Self-motivated, production-oriented approach and desire to grow existing relationships and pursue business development.

Nice To Haves

Experience with nCino and Salesforce.

Responsibilities

Develop and execute calling plans to maintain and grow existing relationships and develop new business prospects.
Identify, qualify, and call prospects; participate in business development, networking, and promotion of the Bank’s products and services.
Meet with customers to understand their needs and outline appropriate Bank services; investigate significant changes in existing customers’ status and resolve customer concerns or problems.
Establish and negotiate credit terms, including costs, repayment methods and schedules, and collateral requirements.
Develop knowledge of non-credit products and lead client engagement to identify cash-flow management opportunities and appropriate solutions.
Perform portfolio management, including monitoring customer financial reporting requirements and covenant compliance.
Maintain current knowledge of clients’ businesses and industries and serve as a trusted advisor.
Serve as the primary contact for borrowing and non-borrowing clients regarding other Bank services, including personal banking, private banking, and wealth management.
Partner with SBA Loan Officers on credits requiring government guarantees.
Counsel, assist with training, and mentor Branch Managers.
Complete compliance training and follow Know Your Customer, Bank Secrecy Act, USA Patriot Act, OFAC, and other bank policy requirements; ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports, and other required records.
Complete assigned eLearning courses and certifications.
Protect client privacy and confidentiality and avoid actual or perceived conflicts of interest.
Complete special projects assigned by the manager.