Business Banking Relationship Manager

Bank of America•Las Vegas, NV
•$90,000 - $110,000•Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million and actively manages and deepens relationships with high-value and opportunity clients. The role supports profitability and growth of the business banking customer base, identifies and develops results-driven opportunities, and acquires new clients through prospecting, networking, and external referral sources. It also involves opening core business accounts in accordance with procedural guidelines. The role delivers a branded customer experience and manages the client journey, while advising small business owners on financial solutions, services, and digital capabilities. The position is field-based at least 80% of the time, works with internal partners to expand business opportunities, and contributes to the sales delivery model and growth of the bank’s Small Business segment. It also includes coaching and developing associates and clients while supporting a client- and employee-centric culture. Bank of America describes an inclusive, in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The position is based in Las Vegas, Nevada, has a first shift schedule, and is listed at 40 hours per week. The annualized salary range is $90,000–$110,000, with offers based on experience, education, and skill set. The role is eligible for a formulaic incentive plan and employee benefits, including paid time off.

Requirements

  • Proven success in consultative sales in financial services and/or business-to-business sales.
  • Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
  • Passion for outside sales and enjoyment of prospecting.
  • Motivation to enhance existing relationships and exceed sales goals.
  • Ability to analyze client financial conditions and industry trends.
  • Ability to understand and interpret financial statements and cash flow analysis.
  • Excellent communication skills and demonstrated leadership ability.
  • Enjoyment of partnering and negotiating with a team of bank employees to solve client issues.
  • Demonstrated management of a client portfolio focused on relationship development and deepening.
  • Thorough knowledge of small business financial products and services.
  • Familiarity with CRM platforms and other banking systems.

Nice To Haves

  • Community leadership experience.
  • Strong computer skills and ability to multitask in a demanding environment.
  • Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

  • Manage the end-to-end client journey to address client needs, drive sales opportunities, and mitigate risk.
  • Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
  • Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of the time in the field.
  • Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
  • Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support their short- and long-term business goals.
  • Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
  • Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
  • Open core business accounts while adhering to procedural guidelines.
  • Prospect, network, and develop external referral sources to acquire new client opportunities.
  • Manage and deepen relationships with high-value and opportunity clients and support profitability growth of the business banking customer base.

Benefits

  • Industry-leading benefits.
  • Paid time off.
  • Formulaic incentive plan eligibility, with incentives based on performance against defined metrics.
  • Resources and support for employee well-being and contribution to the business and communities.
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