Business Banking Relationship Manager

Bank of America • Oakland, CA

7d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports profitable growth of the business banking customer base and acquires new client opportunities through prospecting, networking, and external referral sources. It also opens core business accounts in accordance with procedural guidelines.

The role delivers a branded customer experience and manages the end-to-end client journey, identifying client needs and sales opportunities while mitigating risk. It involves advising small business owners on credit, banking solutions, services, and digital capabilities; collaborating with internal partners; and supporting the sales delivery model for the bank’s Small Business segment. The position spends at least 80% of its time in the field and includes coaching, developing, guiding, and providing feedback to associates and clients.

Bank of America describes an in-office culture that supports collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. This position is based at 1111 Broadway in Oakland, California, is a first-shift role, and is scheduled for 40 hours per week. The annualized salary range is $90,000 to $110,000, with offers based on experience, education, and skill set. The position is eligible for a formulaic incentive plan and benefits.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients’ financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios while spending a minimum of 80% of the time in the field.
• Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
• Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Provide comprehensive financial solutions to businesses with annual revenues up to $20 million and manage and deepen high-value client relationships.
• Support growth in the profitability of the business banking customer base and acquire new clients through prospecting, networking, and external referrals.
• Open core business accounts in accordance with procedural guidelines.

Benefits

• Industry-leading benefits.
• Access to paid time off.
• Resources and support for employees.
• Formulaic incentive plan eligibility, with incentives based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed