Business Banking Relationship Manager II (Fort Worth)

Fifth Third Bank•Fort Worth, TX
•Onsite

About The Position

Fifth Third Bank is hiring a Business Banking Relationship Manager II to develop business and manage client relationships with companies generally generating at least $2 million and less than $10 million in annual gross sales. The role advises business owners on financial solutions for both business and personal needs, working with product partners to understand clients’ broader needs and grow revenue through tailored banking services, including loans, deposits, and treasury management. The position may be based in a financial center. The manager is accountable for risk management and for following bank policies and procedures while providing a positive customer experience. The role may involve regional or local travel and frequent travel depending on the assignment. The work is conducted in a normal office environment, with extended viewing of a CRT screen.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 3 years of sales experience.
  • Formalized credit training or equivalent credit risk experience.
  • Proven ability to build new and existing client business and provide a positive client experience.
  • Strong business acumen, including detailed analysis, financial statement review, and knowledge of advanced accounting principles.
  • Thorough knowledge of commercial and treasury management services, alternative lending, and financing options.
  • Ability to assess client needs, profitability drivers, and corporate and personal life-cycle needs to optimize financial solutions.
  • Effective problem-solving and analytical skills, including the ability to handle and prioritize multiple tasks.
  • Strong verbal and written communication skills, including face-to-face negotiations and group presentations.
  • Ability to champion the Bancorp vision and core values through personal actions and leadership influence.
  • Proven ability to work in a team-based sales environment.
  • Proficiency in Microsoft Office software.
  • Ability to travel regionally or locally.

Nice To Haves

  • At least 3 years managing business banking or commercial relationships.
  • Underwriting experience.
  • Familiarity with prospecting and CRM sales tools.
  • Microsoft certifications.

Responsibilities

  • Prospect for new clients through referrals, existing clients, financial centers, and centers of influence.
  • Work with product partners to analyze client and prospect needs and develop tailored relationship strategies.
  • Attend community and industry forums, conferences, and meetings to expand networks, build referral sources, and stay informed about trends and competition.
  • Retain and grow long-term profitable lead client relationships.
  • Cross-sell applicable bank products and services to business customers, owners, and senior management, with the goal of becoming clients’ lead or primary bank.
  • Plan and conduct relationship strategy and review meetings with product partners.
  • Coordinate client-facing activities, including credit support and the involvement of other product partners.
  • Conduct pre-call planning, use the One Bank Consultative Sales approach, and complete prompt post-call follow-up.
  • Use the bank’s CRM system to track client activity, call reports, and pipeline management.
  • Partner with Portfolio Managers and Credit Officers on credit requests and comply with portfolio management guidelines.
  • Meet credit standards and metrics related to asset quality, credit administration, documentation, covenant data integrity, matured notes, document exceptions, and RAROC.
  • Monitor customer financial performance, condition, and industry trends to assess credit exposure and appropriate pricing.
  • Complete administrative responsibilities in a timely manner.
  • Manage risk by identifying, assessing, monitoring, and reporting risks and following bank policies and procedures.

Benefits

  • Comprehensive benefits supporting physical, financial, emotional, and social well-being.
  • Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.
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