Business Banking Officer

NBT Bank•Gloversville, NY
•$73,714 - $98,285

About The Position

The Business Banking Officer provides holistic advice and solutions to business banking customers and sources, develops, and delivers products and services to existing and new business clients. The role focuses on generating new loan, deposit, and cash management business, with an emphasis on technology and extraordinary client service and experiences. The position provides expert advice and service to business clients on credit, deposit, and cash management solutions, including use of internal technologies. It also involves making referrals to business partners, attending internal meetings, and participating in business development opportunities, including partnerships with branch personnel. The role requires attendance at external business development activities, often outside traditional work hours, travel of less than 50%, a driver's license, and reliable transportation.

Requirements

  • Four-year college degree or equivalent education and/or experience.
  • Two years of banking experience and/or related business development experience.
  • Strong business development skills.
  • Strong verbal and written communication and presentation skills.
  • Strong customer service skills.
  • In-depth knowledge of Business Banking products and services, including loans, deposits, cash management, policies and procedures, industry trends, and technologies available to Business Banking customers.
  • In-depth credit-related skills.
  • Broad knowledge of Consumer, Mortgage, Wealth, and Commercial products and services.
  • Ability to work independently and in a team environment.
  • Must be available to attend or participate in external business development functions and activities, often outside traditional work hours.
  • Travel less than 50%.
  • Driver's license required.
  • Reliable transportation required.

Responsibilities

  • Generate new loan and deposit production.
  • Provide expert-level service and advice to business clients regarding credit, deposit, and cash management solutions, including use of internal technologies to support the customer experience.
  • Make relevant referrals to business partners and regularly attend internal team meetings.
  • Participate in business development opportunities, including partnering with branch personnel.
  • Perform other duties as assigned.

Benefits

  • At least 22 days of paid time off annually for full-time employees, prorated in the year of hire.
  • Six weeks of paid parental leave at 100% of salary.
  • Medical coverage, including employer HSA contributions for High Deductible Health Plan participants.
  • Dental and vision coverage.
  • Flexible spending accounts for healthcare and dependent care expenses.
  • Employer-paid short-term and long-term disability coverage, with an option to purchase additional long-term coverage.
  • Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary hospital, accident, and critical illness coverage.
  • 401(k) with employer matching, optional Roth 401(k), and pension plan.
  • Adoption assistance.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Pet insurance.
  • Banking services benefits and financial planning assistance.
  • For part-time employees working 20 or more hours per week: medical coverage with employer HSA contributions for High Deductible Health Plan participants, dental and vision coverage, voluntary hospital, accident, and critical illness coverage, and six weeks of paid parental leave at 100% of salary.
  • For all part-time employees: 401(k) with employer matching, optional Roth 401(k), and pension plan for employees working at least 1,000 hours in a calendar year; paid sick and safe leave; Employee Assistance Program; and banking services benefits and financial planning assistance.
  • Wellness initiatives and flexible work arrangements.
  • Development programs and tools.
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