SBA Business Development Officer - Business Banking

Citizens Financial Group•Philadelphia, PA

About The Position

The Business Banking SBA Business Development Officer (BDO) sources, identifies, and closes new loan opportunities using the SBA 7(a) and 504 loan programs. The role develops a referral network through self-sourced business development activities, including cold calling, cultivating centers of influence (COIs), and attending SBA events across an assigned market. Building and maintaining a reliable network of referral sources to generate opportunities and SBA loan originations is a primary focus. The BDO also works collaboratively with internal Business Banking partners to deliver an exceptional, customer-centric experience and grow the SBA loan portfolio. The position structures and guides lending opportunities through application, underwriting, and closing while ensuring compliance with SBA requirements, bank credit policy, underwriting guidelines, and applicable regulations.

Requirements

  • At least 5 years of experience in SBA lending, with a proven track record of successful loan origination.
  • In-depth knowledge of SBA loan programs, underwriting guidelines, and compliance requirements.
  • Strong understanding of financial analysis, credit underwriting, and risk assessment.
  • Exceptional sales and negotiation skills with a customer-centric mindset.
  • Strong leadership, mentoring, and communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in finance, business, or a related field preferred.

Responsibilities

  • Develop and implement a personal business plan and marketing strategy to identify opportunities for new business and build a contact base of current and potential referral sources.
  • Maintain a referral network of business brokers, consultants, lawyers, accountants, and related professionals to generate leads and achieve or exceed sales goals.
  • Structure and present lending opportunities, and guide them through the application, underwriting, and closing process while ensuring SBA requirements are met.
  • Apply bank credit policy and underwriting guidelines, working with Business Credit Services and operations to support sound risk management and regulatory compliance.
  • Participate in local SBA district events and functions within assigned geographic markets.
  • Develop and manage a robust pipeline of SBA loan opportunities through self-sourced activities, including cold calling, attending SBA events, and cultivating COIs.
  • Establish and maintain strong referral networks to generate consistent SBA loan originations across the assigned market.
  • Collaborate with Business Banking partners and internal stakeholders to deliver a seamless, customer-centric experience and support portfolio growth goals.
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