SBA Business Development Officer - Business Banking

Citizens Bank • United States,

1d

About The Position

The Business Banking SBA Business Development Officer is responsible for sourcing, identifying, and closing new loan opportunities through the SBA 7(a) and 504 loan programs. The officer develops a referral network through cold calling, cultivating centers of influence (COIs), attending SBA events, and other self-sourced business development activities in an assigned market. A primary focus is building and maintaining referral sources that generate opportunities for SBA loan origination. The role also builds collaborative relationships with internal Business Banking partners and delivers an exceptional, customer-centric experience to grow the SBA loan portfolio.

Requirements

• At least 5 years of experience in SBA lending, with a proven record of successful loan origination.
• In-depth knowledge of SBA loan programs, underwriting guidelines, and compliance requirements.
• Strong understanding of financial analysis, credit underwriting, and risk assessment.
• Exceptional sales and negotiation skills with a customer-centric mindset.
• Strong leadership, mentoring, and communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in finance, business, or a related field preferred.

Responsibilities

• Develop and implement a personal business plan and marketing strategy to identify new-business opportunities and build a contact base of current and potential referral sources.
• Maintain a referral network of business brokers, consultants, lawyers, accountants, and related professionals to generate sufficient leads to meet or exceed sales goals.
• Structure, present, and guide lending opportunities through application, underwriting, and closing, ensuring SBA requirements are met.
• Apply a thorough understanding of bank credit policy and underwriting guidelines; work with Business Credit Services and operations to support sound risk management and compliance with applicable regulatory requirements.
• Participate in local SBA district events and functions within assigned geographic markets.
• Develop and manage a pipeline of SBA loan opportunities through self-sourced activities, including cold calling, attending SBA events, and cultivating COIs.
• Establish and maintain referral networks that generate consistent SBA loan originations across the assigned market.
• Collaborate with Business Banking partners and internal stakeholders to provide a seamless, customer-centric experience and align with portfolio growth goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed