Business Banking Market Executive I

Fifth Third Bank • Grand Rapids, MI

4d • Onsite

About The Position

The Business Banking Market Executive I manages and coaches Business Banking Relationship Managers and potentially Business Banking Market Managers serving businesses in the under-$10 million revenue segment. The role is accountable for achieving growth, operational excellence, and client experience goals by leading execution of the Business Banking playbook, including annual business planning, portfolio segmentation, business development, and client relationship strategies. The Executive establishes sales and performance goals, ensures adherence to Bank policies and procedures, mentors team members on complex credit and relationship structures, and identifies and cultivates future talent in the market.

The role is responsible for managing risk within the Bank’s risk appetite by exchanging ideas and concerns, escalating issues, and following policies and procedures. It also oversees sales effectiveness, talent development, business development, client experience, and credit excellence. The position involves frequent travel and is based in a normal office environment with minimal exposure to dust, noise, or temperature variations.

The role requires a bachelor’s degree in accounting, finance, economics, or a related business field and at least eight years of business banking or commercial lending experience. It offers a base salary and eligibility to participate in an incentive compensation plan. Fifth Third also describes comprehensive benefits intended to support employees’ physical, financial, emotional, and social well-being; details are available through the company’s Careers benefits page or a talent acquisition partner.

Requirements

• Bachelor’s degree in accounting, finance, economics, or a related business field.
• At least 8 years of business banking or commercial lending experience.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated sales and negotiation experience within a disciplined consultative selling framework.
• Ability to manage multiple priorities in a dynamic, performance-driven environment.

Nice To Haves

• Formal credit training and underwriting experience, with the ability to analyze complex financial data.

Responsibilities

• Manage and coach Business Banking Relationship Managers and potentially Business Banking Market Managers in the under-$10 million revenue segment.
• Direct and coach execution of the Business Banking playbook, including annual business planning, portfolio segmentation, business development, and client relationship strategies.
• Establish team members’ sales and performance goals and ensure accountability to Bank policies and procedures.
• Mentor team members on complex credit and relationship structures.
• Identify future talent in the market and cultivate relationships with potential talent.
• Provide ongoing feedback, coaching, and direction to leaders and Relationship Managers on client and prospect business development through individual sales meetings, team meetings, and joint calling efforts.
• Monitor weekly and monthly reporting to ensure sales effectiveness and performance management outcomes are achieved.
• Use onboarding tools and resources to assimilate new team members and support their early success.
• Lead portfolio and business planning to grow primary client relationships and acquire prospective relationships in line with deposit, loan, and fee goals.
• Lead prospect strategies using referral sources, existing clients, and centers of influence.
• Maintain active and visible community and industry involvement to expand relationship networks and stay informed about market trends, industry practices, services, and competition.
• Manage customer relationships to maximize revenue contribution, mitigate risk, and address client needs.
• Partner with internal and external product teams to develop tailored relationship strategies for key clients and prospects.
• Lead the One Bank approach across applicable Fifth Third products and services, with the goal of becoming the client’s primary bank.
• Oversee One Bank meetings, precall planning, the One Bank Consultative Sales approach, and timely post-call follow-up.
• Ensure consistent use of the Bank’s client relationship management system for client activity tracking, call reporting, and pipeline management.
• Build strong partnerships with credit partners and ensure compliance with portfolio management guidelines and credit policy.
• Ensure the team meets credit standards and metrics for asset quality, credit administration, renewals, financial documentation, and covenant monitoring.
• Monitor client financial performance, condition, and industry trends to keep credit exposure within acceptable risk tolerances and ensure it is appropriately structured and priced.
• Provide timely, candid, and constructive performance feedback; develop employees; offer challenging opportunities that support development and career growth; build a talent pipeline for succession planning; and recognize and reward employee accomplishments.
• Identify, assess, manage, monitor, and report risks while operating within the Bank’s risk appetite.

Benefits

• Comprehensive benefits programs designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager